I’m having trouble activating my VPN, I’m using a MacOS Sonoma 14.6.1 and I can’t activate my VPN, I always get the message to subscribe, when I already have a paid subscription and when I click on the option that I already have a subscription it shows me a window with the message “Forbidden” I’m in…

I’m curious if these issues are related [image] Brave VPN Connection keeps asking for authentication Desktop Support Description of the issue: Things were working fine, then suddenly I got a pop-up asking for authentication. How can this issue be reproduced? 1.Trying t…

I don’t think that’s the problem, when I click on the “I already have a VPN Account” button a screen appears that says “Forbidden” [Captura de pantalla 2024-10-28 a la(s) 2.23.54 a. m.] [Captura de pantalla 2024-10-28 a la(s) 2.23.40 a. m.]

Even if I try to delete my subscription, the “Forbidden” screen keeps popping up.

@TheRedSwine thanks for reporting. If you can submit a ticket here we will help to troubleshoot https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831 . Thank you!

Thank u Steven, I already made a report on this, waiting for the solution

Thanks @TheRedSwine , can you share your ticket number? I can investigate if it hasn’t already been addressed at this point. Thank you!

Sure Steven, The Ticket number is 286068, please let me know what do u find about it. Thank u

[image] TheRedSwine: 286068 Thanks @TheRedSwine ! I see that there was a second ticket opened as well, and it looks like it was just replied to. Thank you!

I'm having trouble activating my Brave VPN

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User.1.000.000.000 October 28, 2024, 5:04am 3

Though I suggest you check this first: Not able to restore VPN subscription on Brave VPN web

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I'm having trouble activating my Brave VPN

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