I’m having trouble activating my VPN, I’m using a MacOS Sonoma 14.6.1 and I can’t activate my VPN, I always get the message to subscribe, when I already have a paid subscription and when I click on the option that I already have a subscription it shows me a window with the message “Forbidden” I’m in…

I’m curious if these issues are related [image] Brave VPN Connection keeps asking for authentication Desktop Support Description of the issue: Things were working fine, then suddenly I got a pop-up asking for authentication. How can this issue be reproduced? 1.Trying t…

Though I suggest you check this first: Not able to restore VPN subscription on Brave VPN web

I don’t think that’s the problem, when I click on the “I already have a VPN Account” button a screen appears that says “Forbidden” [Captura de pantalla 2024-10-28 a la(s) 2.23.54 a. m.] [Captura de pantalla 2024-10-28 a la(s) 2.23.40 a. m.]

Even if I try to delete my subscription, the “Forbidden” screen keeps popping up.

@TheRedSwine thanks for reporting. If you can submit a ticket here we will help to troubleshoot https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831 . Thank you!

Thank u Steven, I already made a report on this, waiting for the solution

Thanks @TheRedSwine , can you share your ticket number? I can investigate if it hasn’t already been addressed at this point. Thank you!

Sure Steven, The Ticket number is 286068, please let me know what do u find about it. Thank u

[image] TheRedSwine: 286068 Thanks @TheRedSwine ! I see that there was a second ticket opened as well, and it looks like it was just replied to. Thank you!

I'm having trouble activating my Brave VPN

Brave Browser Desktop Support

User.1.000.000.000 October 28, 2024, 5:01am 2

I’m curious if these issues are related

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I'm having trouble activating my Brave VPN

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