I didn't recieve brave ads in windows 7

Please help me i am new here in brave…I installed brave in my pc running windows 7…

I didnt recieve ads since 1 week…

please help…

Hello @ronronzpntjr93

please check this FAQ: Why am I not seeing Brave Ads?

hope it help and have a nice day :slight_smile:

thanks for the reply…

i already check that thread…no help…i almost 1 day to search for solution but none of this works…

@justsomeone1 are u there?please help

no i am not here :smiley:

check this one https://brave.com/transparency/ and check how many ads for your country

and also what is your brave version go to brave://settings/help to check your version

LOL… this is my brave version v.1.21.73

i am in philippines ,in 1 week i dont recieve ads ,but in my mobile phone i recieve ads…

did you received ads on your pc before that week or not?

i did not recieve ads since the day i installed it in my pc…

do you have gaming mouse?

also check this one https://sampson.codes/brave/ads/my_region/

it will till you how many ads and it’s type if it for pc or mobile or both nd if it from new tab page or notification ads

I dont dont have gaming mouse…

Please help me… Huhuhuhu

let me ask someone from the team @Mattches

but notice it still weekend so it will take time to respond

@justsomeone1 …okay please…thanks a lot… I will wait… Godbless

you welcome and thanks :slight_smile:

1.When did you install the browser?
2. Have you ever been paid from Brave for ads before?
The payout for the previous month can take up to more than a week. So for your February payout, it can take up to around March 8-9 to get paid. At least from what I have experienced.

@ronronzpntjr93,
Would you be willing to do a quick screen share with one of our devs so we can get to the root of the issue?

i installed it last week…,i dont try have a payout since i intalled it…

and i dont recieve any ads after i intalled
it

@Mattches since i intalled it in my pc (windows 7) i never recieve any ads since day 1 till now

he asked you if it fine with you that one of the team use screen share application with you to find why you do not get ads