Facing several browser issues

Description of the issue:

My brave keeps glitching and quitting unexpectedly over and over again

I downloaded brave last week and it has closed unexpectedly over 10 times and am facing issues site glitches where when I scroll the page freezes and stops working when it unfreezes also a lot of l times while scrolling a portion of screen goes blank till I scroll to it but if we scroll again it again goes blank or the sites keep flickering again and again and sometimes when I enter a site url it loads but doesn’t show the page but stays on start page only reloading the page multiple times helps

Actual Result (gifs and screenshots are welcome!):

Operating System and Brave Version(See the About Brave page in the main menu):

Brave version: 1.89

Operating system: iPADOS 26.5

Additional Information:

Does uninstalling and reinstalling the browser help?

I tried it but it isn’t solving the issue

@_Rose

How do I manually submit crash reports and/or logs for Brave Browser (iOS)?

You need to be familiar with the iOS Files.app - the Files folder that contains sub-folders such as:

  • Brave
  • Downloads
  • Firefox
  • Pages

… depending upon what you have installed on your iOS device.

How to collect: Brave Browser (iOS) crash / diagnostic / logs info:

NOTE: You might not find the info. DO NOT worry about that.

NOTE: You would be sending the info that you do find, to e-mail address: ‘user-support@brave.com’

  1. Open Settings on your device (not Brave’s settings).
  2. Go to Privacy & Security.
  3. Go to Analytics & Improvements.
  4. Select Analytics Data.
  5. Pull down to reveal the search bar and type Client.
  6. Find the latest logs that do not say client.wakeups.
  7. Select the latest log that has a name like (for example): Client-2023-05-08-101535
  8. Tap the share button (top right on iPhone) and choose Save to Files.
  9. Choose a folder location within the Files folder and save the file.
  10. Navigate to your saved file.
  11. Rename the file by replacing its filename extension .ips with .txt (example: Client-2023-05-08-101535.txt). If prompted, confirm the extension change.

IF you find files that begin with Client.diskwrites_resource, then select the latest file, and do steps 8 through 11.

Good idea to ‘.zip’ -compress the file(s) that you will attach to the e-mail message.

Copy and include the URL address of your Original Post, within your e-mail message.


After you send the e-mail message with info attached, then next, at your Brave Community Original Post page, create a follow-up post to Brave Support.

Example follow-up post:

[<-- This line, address Brave Support member “steeven” in the same manner that I addressed you. -->]

Apple iPhone 14, iOS version 18.7.1

Brave Browser iOS version 1.83 (118). Crashed Saturday, November 1, 2025, after spending some time re-arranging and editing the bookmarks.

Sent you an e-mail message with Apple iOS analytics / log attached (“Client-2025-11-01-151617.txt.zip”).

E-mail message Subject: “Brave Browser iOS Crash log”

(Received confirmation that Brave Support received e-mail. 3:59 PM EDT)