Could not sync Brave on your devices

Brave Browser Sync
1

Problems with Brave Sync

Hi there, I would like some help regarding my sync problem.

The problem I have is the following, I don’t have access to my passwords/accounts and I cannot leave the sync.

Brave only tells me “Could not sync Brave on your devices” and when I open it, this is what I see:

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Even after waiting for 15 mins, this does not update. How can I solve this issue? Since I don’t know the name of the device with the problem, if I remove every device from the sync, would that be the easier path?

2

Do you have any messages like this:

image

3

I have the same problem as you.
When I press F5 to refresh the screen, the menu appears in a flash and then it’s gone.
I can’t click anything and can’t see anything in this sync setting page.

4

Do you have any policies enabled at brave://policy?

5

No policies at all. What would be the problem now?

6

nope, I only got that one message

7

nope, did not even know that existed xD

8

So, you only got the message “Could not sync Brave on your devices”.

If that is the case, could you please try the following:

  • Create a new Brave Profile (Brave Menu> More tools> Add new profile).
  • Try to sync on Brave Beta or Brave Nightly builds.

Let us know what you find!

9

I’m having the same problem. By creating a new profile, I can resync everything. But unfortunately, none of the extensions, Brave Shield settings, bookmarks or passwords can be transferred to the new profile. I know I can export bookmarks and passwords, but not the browser settings, Brave Shield settings, or extensions. It’s a real hassle having to reconfigure everything and download those extensions again. Please fix this Brave browser sync issue for future updates.