Connection problem, of brave with wallet.

[Edsoncarlos]

Hi! I have a problem with my brave browser, I am not able to connect brave to the uphold wallet. on my desktop. warnings are appearing, that you have already checked the device limit and that no, you can any more. I want to ask you for help because I had to format my desktop. I had several problems with the windows 10 update. thanks!

[Chocoholic]

Hi and welcome to the community. There is a 4 slot lifetime limit in place at this time. You can request to unlink a slot by following the instructions in the post below.

Unable to re-verify wallet

Attention After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account. What i…

It may take a few weeks for support to get to your request, so be patient. A self-serve unlinking management tool is supposed to come out later this month or the next. Once it does, users will be able to manage this themselves.