Can't send/withdraw crypto

Brave Wallet (Self Custody)
1

I’ve been trying for while now but I can’t and I don’t understand why.

Wow new users can’t upload attachments thanks

2

Hi @Shkkbfdhj, apologies for the delay. Is this still an active issue for you?

3

How do I contact brave support directly?

4

Can you submit your issue below and we can take a closer look? Thanks!

https://support.brave.com/hc/en-us/requests/new?ticket_form_id=1900000382047

5

Hello, can you help me with an issue of sending my usdt to Binance?

Thanks

6

What error are you receiving when attempting to send USDT?

7

Address doesn’t look correct

Check your address to make sure it’s the right address (e.g. letters with lower or upper case). How can I solve it?

8

Screenshot_20251024_200941_Brave
Screenshot_20251024_200941_Brave1080×2316 151 KB

9

This is likely a checksum issue.

Can you copy/paste the address in the BNB explorer?

Copying the address from the top-left of the profile should then resolve the matter.

image
image536×112 9.45 KB

Let me know if you have any questions. Thanks!

10

It worked, thank you very much!

1 Like
11

Now I have another issue. When I push approve, this window occurs

Screenshot_20251024_202651_Brave
Screenshot_20251024_202651_Brave1080×2316 130 KB

12

What does is say on the Review send page? You’ll need to close the wallet widget to reveal. Thanks

13

Screenshot_20251024_203301_Brave
Screenshot_20251024_203301_Brave1080×2316 183 KB

Should I push approve?

14

There is no BNB on this account to pay the gas fee and the USDT token you’re referencing does not appear to be legitimate.

Did someone reach out to you representing Brave?

We will never reach out to you requesting funds. You may receive emails or messages from people pretending to be affiliated with Brave, asking for your private key, recovery phrase, or requesting funds. If you’re ever uncertain a message is legitimate, reach out to us directly—via Community or submit a request to us directly—before making any decisions.

Typically, scams and phishing can occur a few ways:

  • You signed a malicious transaction

  • You downloaded a malicious third party extension or app

  • Your recovery phrase or private keys have been compromised or provided to someone

• • You copy/pasted a similar address or potentially a victim of address poisoning

15

I think it is the same issue

16

Yes, other guy represented Brave

17

This is a scam. If someone helped you setup this wallet, it is compromised and I would suggest resetting it.

Please let me know if you have any questions. Thanks!

18

How can I reset it? Please help me

19

Here are instructions for reset.

https://support.brave.app/hc/en-us/articles/16122730654477-Resetting-Brave-Wallet

Thanks!

20

Here can’t see that button

Screenshot_20251024_204931_Brave
Screenshot_20251024_204931_Brave1080×2316 242 KB