Cannot Delete Payment Methods

Brave Browser Mobile Support
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1

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Description of the issue: Using Brave on my phone, I am able to “press and let go” on CC’s listed in Payment methods to get to the edit card screen (after verification). However, using Brave on my tablet, when I do the same thing nothing happens. Therefore I cannot delete any payment methods on my tablet.

How can this issue be reproduced?

  1. Settings > Payment Methods

  2. Scroll down to added credit cards

  3. Press on the credit card to edit/delete and let go, then verify with whatever method is set up (PIN etc.)

Expected result: The Edit card screen appears, allowing you to edit or delete the card.

Brave Version( check About Brave): 1.88.136 (on both devices)

Mobile Device details: Samsung S26 (works), Samsung Galaxy Tab A11+ (doesn’t work).

Additional Information: Thanks for your help.

2

When you tap into the payment method, do you not see a trash can icon at the top of the page? It may be different on a tablet than it is an Android phone but on my Samsung Galaxy I have a trash icon that is used to delete an entry.

3

Thanks for your reply.

On the S26 I am able to tap into the payment method, and am able to edit the card including deleting it.

However on my A11+, I am not able to tap into the payment method. All other functionality under the Payment mthods menu appears to be the same on my phone and my tablet, except for this.