Its not the first time I’ve had this problem. Please help. Thank you in advance
Hi @rafa_sns welcome to Community 
Could you kindly DM me the following.
- Description of your issue
- Copy/paste your Wallet ID and Custodian ID (found on
brave://rewards-internals) - Your OS and Brave version (first three lines in
brave://version) - A screenshot of your Rewards panel in
brave://rewards-internals. - A screenshot of your Event Logs in
brave://rewards-internals.
This will help to speed up the troubleshooting. Thank you in advance!