Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue.
Longtime Brave user here—never had issues until yesterday. On my Samsung Galaxy S24 Ultra (Android 15), Brave suddenly stopped opening links. Pages freeze or fail to load entirely.
I updated the app yesterday, cleared all cache, and restarted my phone—but it’s still glitching and hanging.
Running Brave v1.81.131 (Chromium 139.0.7258.66).
Please help—Brave is the only browser I use and the only one I truly trust. I’d really appreciate any guidance or fixes.
How can this issue be reproduced?
Expected result:
I’d like to be able to use the browser.
Brave Version( check About Brave
):
Running Brave v1.81.131 (Chromium 139.0.7258.66).
Mobile Device details
Samsung Galaxy S24 Ultra (Android 15),
Additional Information: