Browser crashes when clicking on a downloaded file

Brave Browser Desktop Support
1

Description of the issue: Lately when I download a file, be it image or anything, and try to click or drag-and-drop into another application, the browser crashes and closes without giving any error messages. When I start the browser again I see only the usual message “Brave closed unexpectedly. Restore last session” or something along the lines of that.
How can this issue be reproduced?

  1. Download a file
  2. Click the file in the download bar at the bottom of the browser
  3. See your browser crash

Expected result: The file is opened

Brave Version( check About Brave): Brave is up to date


Version 1.48.167 Chromium: 110.0.5481.104 (Official Build) (64-bit)

Additional Information: Only extensions I use are Return YouTube Dislike, YouTube NonStop, and JSON Viewer. OS: Windows 11 64 bit

2

Hello @mnfalcon, thank you for reaching us out. Are you getting any particular message or just shuts down by itself? If you are experiencing any crash issue please go to brave://crashes

  • if you have automatic crash reporting is enabled (Settings --> Privacy/Security --> Automatically send diagnostic reports), please respond back here with the crash report ID
  • If Automatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report ID

Thank you.

3

Hello @Jarc-1107
Here are the crash reports. Sorry I didn’t upload them earlier.

  • c2420100-b06f-ac09-0000-000000000000
  • c0420100-b06f-ac09-0000-000000000000
  • bd420100-b06f-ac09-0000-000000000000
  • bb420100-b06f-ac09-0000-000000000000
  • ba420100-b06f-ac09-0000-000000000000
  • b7420100-b06f-ac09-0000-000000000000
  • b1420100-b06f-ac09-0000-000000000000
  • af420100-b06f-ac09-0000-000000000000
  • ad420100-b06f-ac09-0000-000000000000
4

Hey @Jarc-1107 did you get a chance to look at the crash logs?

5

I have escalated this to my support team. Be waiting for our response. Thanks in advance.

6

Hi @mnfalcon, can you update to the newest Brave version and let me know if this is still an issue?

7

Hi @mnfalcon, just following up. Please let me know if this is still an issue. Thank you.

8

Hi @steeven, Yes sorry I didn’t update earlier. I’ve upgraded to latest version but problem persists. Even for example dragging a PDF into Brave makes it crash.

9

@mnfalcon this should now be fixed.