Brave Wallet empty despite the transaction being completed

[bcaldeira]

Description of the issue:

Purchased ETH through Kryptonim using the Brave Wallet, and while the transaction shows as complete I still do not have the acquired amount on my Brave Wallet.

Is the issue occurring on a specific network?

Ethereum Mainnet

What operating system are you using?

Windows 10

Brave Version (check About Brave):

v1.82.173

Additional Information:

I was redirected to the Arbiscan website where it shows that the destination wallet address is the same that was displayed on my Brave Wallet and that it has the amount of ETH which was purchased. However, my portoflio in the Brave Wallet is still at zeroes.

[Evan123]

Hello! If it’s a more niche token, you may need to add the token manually or set it to Visible under your asset filters.

https://support.brave.app/hc/en-us/articles/20643855700109-Adding-a-Custom-Token

[bcaldeira]

What do you mean a niche token?

I bought ETH using this option:

It then showed that Kryptonim was the best choice in terms of exchange and I proceeded with the transaction.

Afterwards I was redirected to the Arbiscan website showing that the transaction was complete, while showing the same account number that is on my Brave Wallet

It has the correct balance of ETH, but my Brave Wallet still shows ETH as 0.

Am I missing any additional step?

[Evan123]

Do you have the Arbitrum network added to your wallet?

[bcaldeira]

If I try to add a custom asset that network does not show up

[Evan123]

Can you visit chainlist.org and add it from there? Thanks!