Hello. I previously had around 200+ BAT on my mobile wallet, all of a sudden it has gone to 0. all of the BAT was earned from ads. Any ideas would be appreciated, I have not uninstalled/reinstalled Brave

@badgerthejungrybear , [image] May 5th Ads Reward Claim Errors Brave-Ads Support DO NOT re-install as it will make it impossible for us to restore your BAT balance! LATEST UPDATE MAY 18 Quick Update for iOS users: Latest version is 1.16.2. If you recently ins…

I am still missing 200+ BAT despite a brave update today! Have these been lost?

I also have the same problem 200+ bat lost and the update didn’t fix it.

My BAT’s are gone on my iphone, probably after update. It too sad as I was very happy by what I have earned. Not happy now

Hello Mattches, I started using the android mobile app about a week ago and have already had my bat lost twice. Can you please assist? I saw on reddit mods can help by getting brave://rewards-internals/ info. I see other posts about asking us to wait for an update. But it seems the issue is not fix…

Hi @organicAccuracy - please see my response to your message in the other thread. Thanks so much for reporting!

Brave on mobile (android) lost BAT

Brave Rewards

Mattches May 14, 2020, 5:29pm 2

@badgerthejungrybear,

As long as you don’t uninstall, you’ll receive your BAT after we push the next Android update.

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Brave on mobile (android) lost BAT

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