Better help system please - I need help and I've never got it from this forum

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1

You need a better way to help users.

I have tried three times to seek help from Brave with bugs. The only avenue for sorry that you offer is this forum. So I posted here.
Twice I got absolutely no response to my posts - not a single Brave support person read either one, and then you closed them both.

This time you haven’t even posted my question. I did not use any inappropriate language, I filled out all the required categories, I attached screenshots. And your bot held it back pending review - but no one has bothered to review it. So my help request is sitting there dormant and I still don’t have help.

In remember now why it’s been 4 years since I last tried to reach out for help!

You need a better system for helping your users. We need some way of reliably being able to access support.

2

We do our best to help as many users as possible. This form is the best way to reach out to us for support, but keep in mind we have thousands of users post here every week and some do unfortunately slip through the cracks. I apologize that this appears to have happened to you.

Your most recent post appears to have triggered our spam detection for one reason or another which is why it was blocked. I have approved your post manually and will reply in that thread.