BATs missing after opening new Tab

[Alex9339]

Briefly describe your issue:

Hey I had 2.2 BAT and then I opend a new Tab and they were gone.
Now I have only 0.15 BAT and I dont get any when I view ads.

Can you help me?

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.23.71 Chromium: 90.0.4430.72

Is your browser wallet currently verified? (yes/no)
no

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
never turned anything on

[rks143]

same problems what hapeen

[zlatas]

Same happened with me!!! [

it Was 2.150 bat

[Dracosoara]

Same problem here unfortunately.

Heard from another thread that it is a recurrent problem and sometimes it fixes itself? But it would surely make a user uneasy.

[atchoo]

Yes, don’t worry, they will be back!

[Madoka]

The Same on Me, This is BIG BUG. 364 Ads received this month! If you do this with 1,000,000 users, then good is gain or cheating for brave and bad news for the user.
!

[pancake]

Exact same issue here, i had almost 4 bats

[gatopol]

same here, but only windows, no Mac OS

[Alex9339]

UPDATE: Nevermind They are gone again

I got my 2.2 BAT now back without doing anything
But I still dont get new BAT for seeing the ADs

[Bedinski_YT]

same here i lost ALL of mine

[Bedinski_YT]

The only reason this might happen is that some of thier servers are down.

[atchoo]

You didn’t lose anything, they will be back soon.
I think you only see today earnings, for some reason.
Annoying, though.

[Alex9339]

Maybe, but then there is the issue that its still 0.150 BAT after using the Browser the whole Day.

[jesusantoniolr]

me paso ahorita lo mismo y lo peor es que no dan respuesta

[steeven]

This is a known issue that the dev team is working to fix.