Ardmediathek.de does not load anymore

Brave Browser Desktop Support
1

Description of the issue:
https://www.ardmediathek.de/ard/ reports the following error message

This page isn’t working

www.ardmediathek.de redirected you too many times.

ERR_TOO_MANY_REDIRECTS

Steps to Reproduce (add as many as necessary): 1. 2. 3.
Just type in URL

Actual Result (gifs and screenshots are welcome!):

Expected result:
ardmediathek should show

Reproduces how often:
For the past hour

Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10 build 1903
Brave Version 0.66.99 Chromium: 75.0.3770.100 (Official Build) (64-bit)

Additional Information:

2

Hi,
the site works for me (https://www.ardmediathek.de/ard/). Could you follow the tip of the page and delete your cookies if necessary?

chrome://settings/clearBrowserData
Copy this to the URL page & press Enter.
At Period you choose “Total time”. The option “Cookies and other website data” should be checked - > click “Delete data now”.

3

Just tested in Brave, Brave Beta and Nightly;

https://www.ardmediathek.de/ard/player/Y3JpZDovL2Rhc2Vyc3RlLmRlL2ZpbG1kZWLDvHQgaW0gZXJzdGVuLzk4ZTQ2ZTJkLTM4OTctNGZkOC1hMGIxLWIzNzdiMDA4N2YwYg/die-beste-aller-welten-poster

Seems fine?

4

Odd…I had removed the cookies but that didn’t help.

I needed to use the Advanced cookie cleaning to make it work again.(Or use a VPN connection)

It is working again now. Thank you