All my BATS missing

[confusionaut]

Today (august 31) all my BATS get away, on Breve reward site a message said “Lo sentimos. Todavía no hay anuncios disponibles en tu región.” (Sorry no add available in your region) but… I seen plenty of them in the last weeks, what happend? And where are my BATS? HELP HELP HELP

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[steeven]

Hi @confusionaut - can you please send your info in a DM?

[confusionaut]

What is a DM?
Can you provide an email address?

[jasonng420]

hi @steeven, I have the same issue yesterday. 90% of my BAT tokens were gone from uphold wallet sent to Brave Browsers International and I did not enable auto contribution and I did not authorize the transaction. Can you please help me to get my BAT back?

[confusionaut]

Thanks! Problem solved!

[steeven]

@jasonng420 - please DM your info. Thank you.

[ferostavii]

Same issue here. OS is macOS Catalina, region is Argentina (which is supported), but I can’t see ads, it says the region isn’t supported. Notifications are enabled.

Thanks!