Dear team Brave,
I would like to request a refund for my Brave VPN subscription.
I only signed up for the trial period. I was not notified before the charge was made.
Kindle assist me with a refund at the earliest.
Thank you in advance.
Best Regards,
Lucas Santos
Please submit a ticket to us here and we’ll be more than happy to assist you:
https://support.brave.app/hc/en-us/requests/new?ticket_form_id=360003078831
Hello,
I don’t have my premium invoice account number.​
@ninjadajustica123 then leave it blank? It’s not a required field.
Hello @ninjadajustica123 - just wanted to follow up and see if you were able to successfully submit a ticket? If so, I’d be happy to check in on your ticket number for you. Many thanks!
Hello,
I couldn’t. Because I don’t have Premium Account Invoice number​.
So I ended up requesting a refund from Apple.
That was highly nefarious considering you were told the following:
It is NOT the merchants issue if you couldn’t read that a field is OPTIONAL, and effectively issuing a chargeback because of your inability to read, shows your characters cards imo.
You also conveniently didn’t respond when told it was optional either, but did respond when asked for a follow-up, only to reveal you issue chargebacks, which is NOT a good look on you if this happens to be a pattern (I sure hope it isn’t, it can affect your credit score).
Just like it’s convenient for a LOT of people to “oops I didn’t mean to order this”, yet go through the whole thing, read everything, and choose intentionally to forget. No no, that’s not the merchants fault. 