Accessing Brave Reward in Uphold Wallet

Brave Rewards Rewards Support
1

Description of the issue:

I have earned Brave Rewards over a few months, and have been unable to access them when logging into my Uphold wallet. The Rewards section of Brave shows the amount of BAT and USD I have accrued; however my wallet shows a zero balance when I log in to Uphold.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

I have tried logging in several times with no success.

Actual Result (gifs and screenshots are welcome!):

Brave Rewards screenshot: https://imgur.com/ApDhUQP
Uphold Wallet screenshot: https://imgur.com/SCMQKDC

Expected result:

Reproduces how often:

Operating System and Brave Version(See the About Brave page in the main menu):

Windows 10 OS 64 bit.

Brave Browser Version 0.67.124 Chromium: 76.0.3809.100 (Official Build) (64-bit)

Additional Information:

2

@1337Gamer first, those two is not related to each others; it’s two different wallets.

But in the future, you’ll be able to connect your brave://rewards wallet to your Uphold account.

3

Hey, thanks for your reply @eljuno ! They aren’t connected? It says the Brave wallet is managed by Upload: https://imgur.com/ONAA1Ju

What do you mean by “in the future”? As in you cannot yet access your Brave Rewards?

4

@1337Gamer brave://rewards wallet is a custodian wallet managed by Uphold.

The team is working on withdrawal functionality. With this feature, you’ll be able to connect your brave://rewards wallet with your Uphold account.

See Brave Rewards : User Wallets - A significant update

5

Oh ok thanks @eljuno…I didn’t realize that the wallet wasn’t set in place as of yet.