Whatsapp web not showing contact/group info when full screen

EDIT 12/02/2026: Disabling Brave Shield solve the issue, re-enabling it, brings it back

Description of the issue: Whatsapp web not showing contact/group info when full screen
How can this issue be reproduced?

  1. Click on contact/group name in whatsapp web window

  2. Contact/group info screen doesn’t show when window is maximized

  3. If you click the icon to reduce the windows size, to any size except maximized, info screen does show

  4. If you maximize the window again, the info screen disappear

Expected result: Info screen showing when windows is maximized

Brave Version( check About Brave): Brave 1.86.146 (Build ufficiale) (a 64 bit)

SOLVED: Keep shields up, disable fingerprinting only

1 Like

@RingK

“Keep shields up, disable fingerprinting only”

Yes.

Tips regarding Brave Shields:

I have more success, with:

  • Brave Shields UP, but . . .
  • Either Allow All Cookies or Block 3rd Party Cookies, but NOT Blocking All Cookies
  • Allowing JavaScripts from specific sources, but NOT Allowing All JavaScripts
  • Trackers & Ads treatment: Aggressive (at first), and then incrementally relaxing that setting
  • Fingerprinting (aka footprinting) blocking: Strict (at first), and then incrementally relaxing that setting

I almost NEVER use:

  • All of Brave Shields UP
  • All of Brave Shields DOWN

Shields Basics

How do I configure global and site-specific Shields settings?

How do I use Shields while browsing?