# WhatsApp Web - Browser not supported **URL:** \ **Category:** Web Compatibility\ **Tags:** windows, privacy, browser\ **Created:** [October 16, 2024, 1:08am UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542 "2024-10-16T01:08:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [October 16, 2024, 1:08am UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/1 "2024-10-16T01:08:57Z")
**Description of the issue:** I think is quite self explanatory ![image](https://global.discourse-cdn.com/brave/original/3X/a/4/a4c11d588a7d98a030259bd4562f7a2d14f3d286.png) **Exact URL of the website in question:** > **[WhatsApp Web](https://web.whatsapp.com/)** > > Quickly send and receive WhatsApp messages right from your computer. **Did the issue present with [default Shields settings](https://support.brave.com/hc/en-us/articles/360023646212-How-do-I-configure-global-and-site-specific-Shields-settings-)? (yes/no)** Yes **Does the site function as expected when Shields are turned off?** Nope **Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):** I think they just doesn’t like Brave **Does the site work as expected when using Chrome?** I don’t use chrome anymore and don’t want to install it, but looking at the image I uploaded, I would guess that yeah, It works in chrome 😂 **Brave version (check `About Brave`):** [Versión 1.70.126 Chromium: 129.0.6668.100 (Build oficial) (64 bits) ](https://brave.com/latest/) ---
**Author:** ![Erick.Ahlstedt](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/erick.ahlstedt/32/192095_2.png) [@Erick.Ahlstedt](https://community.brave.app/u/Erick.Ahlstedt)\ **Post date:** [October 16, 2024, 6:46pm UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/2 "2024-10-16T18:46:19Z")
Hi JohnDproof, I do not use WhatsApp, however, others have seen the same issue you have, and were able to resolve it per the Reddit thread here: [https://www.reddit.com/r/brave\_browser/comments/vtb6yr/whatsapp\_web\_is\_not\_working\_on\_brave/](https://www.reddit.com/r/brave_browser/comments/vtb6yr/whatsapp_web_is_not_working_on_brave/) Let me know if these tips work. Erick ---
**Author:** ![Erick.Ahlstedt](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/erick.ahlstedt/32/192095_2.png) [@Erick.Ahlstedt](https://community.brave.app/u/Erick.Ahlstedt)\ **Post date:** [October 16, 2024, 6:47pm UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/3 "2024-10-16T18:47:46Z")
Specific guidance recommended: 1. Disable all the extensions 2. Visit [web.whatsapp.com](http://web.whatsapp.com), clear the Cookies and Site Settings 3. Close the tab. 4. Restart browser. 5. Visit [web.whatsapp.com](http://web.whatsapp.com) again. 6. Disable Brave Shields when on What’s App. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [October 16, 2024, 9:30pm UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/4 "2024-10-16T21:30:35Z")
@JohnDproof I just tried checking and I can’t even get to anything like what you’re showing. Below is what I get to once linked: ![image](https://global.discourse-cdn.com/brave/original/3X/2/b/2b99adc62e5eea1a19c0c59547225d1b2106a8d4.png) I’d question whether it’s an extension, cookies, or your Shields settings. Have you tried in a private window or in a new profile? ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [October 17, 2024, 1:59pm UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/5 "2024-10-17T13:59:20Z")
@Saoiray, @Erick.Ahlstedt thanks for the reply, I tried it on a different brave installation and it seems to work without issues. I’ll check later. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [November 16, 2024, 2:00pm UTC](https://community.brave.app/t/whatsapp-web-browser-not-supported/575542/6 "2024-11-16T14:00:02Z")
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