# Was claming four bat, solving Captcha

**URL:** <https://community.brave.app/t/was-claming-four-bat-solving-captcha/445403>\
**Category:** Rewards Support\
**Tags:** ios\
**Created:** [November 9, 2022, 12:57pm UTC](https://community.brave.app/t/was-claming-four-bat-solving-captcha/445403 "2022-11-09T12:57:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ivovaladares](https://avatars.discourse-cdn.com/v4/letter/i/13edae/32.png) [@ivovaladares](https://community.brave.app/u/ivovaladares)\
**Post date:** [November 9, 2022, 12:57pm UTC](https://community.brave.app/t/was-claming-four-bat-solving-captcha/445403/1 "2022-11-09T12:57:45Z")

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Afternoon

Was claiming my rewards solving captcha moving triangle to circle. Gave some error and when trying again, no more captcha and these rewards are gone.

Keeps showing the banner that the rewards are available but shows nothing to claim. Balance on Gemini remains without showing new transaction

_ **Please** ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:_

- _[How do I opt into Brave Ads?](https://support.brave.com/hc/en-us/articles/360026648512-How-do-I-opt-in-to-Brave-Ads-)_
- _[Why am I not seeing Brave Ads?](https://community.brave.app/t/faq-why-am-i-not-seeing-brave-ads/62433)_
- _[Windows 10 Ads Troubleshooting](https://community.brave.app/t/brave-ads-windows-10-troubleshooting/56730)_
- _[Rewards FAQ](https://support.brave.com/hc/en-us/articles/360027276731-Brave-Rewards-FAQ)_

**Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.  
\<---------Delete this line and everything above before posting----------\>**

**Briefly describe your issue:**

**What Operating System and Brave version are you using (`Menu --> About Brave`)?**

**Is your browser wallet currently verified? (yes/no)**

**What date did you verify your wallet?**

**Have you been able to successfully receive payments in the past?**

**Are you using a VPN? (yes/no)**

**Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?**

**Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?**

**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**

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**Author:** ![rodrige](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rodrige/32/130491_2.png) [@rodrige](https://community.brave.app/u/rodrige)\
**Post date:** [November 9, 2022, 1:38pm UTC](https://community.brave.app/t/was-claming-four-bat-solving-captcha/445403/2 "2022-11-09T13:38:21Z")

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I suggest you to open a support ticket using the link below. Brave team will look at your case.

> **[Brave Help Center](https://support.brave.com/hc/en-us/requests/new)**

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**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [November 16, 2022, 5:56pm UTC](https://community.brave.app/t/was-claming-four-bat-solving-captcha/445403/3 "2022-11-16T17:56:55Z")

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