Hi everyone, Basically, it’s been a few days, without any specific reason (no pc update, no change in Brave browser or on Steam etc), that trailer videos from Steam.com won’t launch on my Brave browser. I tried a bit everything I knew: CTRL F5, then complete clean up of the cache, I tried a privat…

Same, Heisenbear: started working again yesterday. Maybe it was indeed a Steam issue? All good now. Oh well, typical modern IT.

You’re welcome :slight_smile: I just right-clicked on a (potential) steam store video and opened the console. Something interesting caught my eye that may help finding a solution. There was a little error message pertaining to loading a video on a store page: “Failed to load resource: net::ERR_U…

Just checked Steam on Windows and macOS and videos seem to be working fine for me. Can either of you visit the Steam store and try to view a video, then right-click on the video and Inspect it, then click the Console tab in the resulting dev tools window and share any output that appears there?

Sure. Here it is: https://i.imgur.com/urujer1.jpeg

Thanks a lot Mattches for the support, appreciated. Same for Heisenbear, really appreciate your reactivity. Here goes mine: Suspense boundary mounted. main.js?v=aUViwq1A50qL&l=english&_cdn=cloudflare:14 Suspense boundary unmounted. movie480_vp9.webm:1 Failed to load resource: net::ERR_UNEXPECTED…

I answered but a bot put my answer on hold because of content issue I suppose (I copy pasted the console error messages, I should not have). I was saying thank you to both of you, and my console message https://imgur.com/a/huE26OF

Yeah so looks like you’re both seeing the same error — can you both tell me whether or not you see the same behavior with Shields down on Steam? Going to ping @fanboynz to take a look here as well. PS @Hem not sure if you just clicked on a random game to view the video but I played through Sea of …

I have the same issue with the same errors. I tried to delete cookies but there was no change. Also its the same with or without shield and its the same in private window. At lest for me, videos work fine on steam client tho.

I can confirm what Laya said. Turning off Shields does not make any difference. Also deactivating all the filters like “Fanboy’s Annoyances” etc does nothing unfortunately.

Thank you @Mattches (and everyone contributing). I want to reiterate the fact that yes, everything has been tested 1) on other browsers (it works), 2) in private session, 3) without any extension, and 4) without shield (I never have shield for websites like Steam). Hopefully we get some help soon! …

@Hem I also just tested by going and I’m able to watch trailers of all games with no issues. I didn’t login in my testing, but let me ask if you ever checked if that mattered? Also want to confirm we are speaking of https://store.steampowered.com/ and not steam.com as mentioned in the original post,…

Videos not working on Steam

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neversleep October 6, 2024, 4:30am 15

Same issue. I have nothing new to add, it’s the same ERR_UNEXPECTED_PROXY_AUTH error in Console. I’m on Fedora 40, Brave Version 1.70.123 Chromium: 129.0.6668.89 (Official Build) (64-bit). Steam videos work fine on Windows 11 on the same machine.

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Videos not working on Steam

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