Uphold with new phone, over limit

[marcokan]

I need to reset my new phone with uphold, yet the limit has been reached. I have about a year of crypto and don’t want to lose it. Is there a safe way to reconnect?

[steeven]

Please see the following post for instructions on how to submit a wallet unlinking request:

Unable to re-verify wallet

Attention After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account. What i…