# Unable to turn on Brave Reward ads. Brave rewards ads button stuck in off position

**URL:** <https://community.brave.app/t/unable-to-turn-on-brave-reward-ads-brave-rewards-ads-button-stuck-in-off-position/281896>\
**Category:** Brave Rewards\
**Tags:** windows\
**Created:** [September 11, 2021, 6:12am UTC](https://community.brave.app/t/unable-to-turn-on-brave-reward-ads-brave-rewards-ads-button-stuck-in-off-position/281896 "2021-09-11T06:12:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bclarke209](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/bclarke209/32/99472_2.png) [@bclarke209](https://community.brave.app/u/bclarke209)\
**Post date:** [September 11, 2021, 6:12am UTC](https://community.brave.app/t/unable-to-turn-on-brave-reward-ads-brave-rewards-ads-button-stuck-in-off-position/281896/1 "2021-09-11T06:12:38Z")

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**Unable to turn on Brave Reward ads. Brave rewards ads button stuck in off position**  
**I tunred off Brave rewards ad button. Immediately tried to turn it back on and it willl not activate the Brave ads. Button will not move to the right to turn on adds**

1. I have the latest brave version
2. I have restored settings to default  
3.I have many times shut down and restarted browser/pc.

**brave rewards was working previously now unable to turn on again**

**Brave Version [  
Version 1.29.79 Chromium: 93.0.4577.63 (Official Build) (64-bit)  
 ](https://brave.com/latest/)**

**Thank you for your help**

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [September 11, 2021, 10:12pm UTC](https://community.brave.app/t/unable-to-turn-on-brave-reward-ads-brave-rewards-ads-button-stuck-in-off-position/281896/2 "2021-09-11T22:12:19Z")

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Thank you for reporting! Please DM with the following information:

- Copy/paste your Wallet ID (found on `brave://rewards-internals`)
- Your OS and Brave version (first three lines in `brave://version`)
- A screenshot of your Rewards panel in `Settings --> Brave Rewards`.

This will help to speed up the troubleshooting. Thank you in advance!

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [September 11, 2021, 10:12pm UTC](https://community.brave.app/t/unable-to-turn-on-brave-reward-ads-brave-rewards-ads-button-stuck-in-off-position/281896/3 "2021-09-11T22:12:21Z")

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