# Unable to create sync chain

**URL:** <https://community.brave.app/t/unable-to-create-sync-chain/460631>\
**Category:** Sync\
**Tags:** ios, sync, macos\
**Created:** [January 1, 2023, 8:46pm UTC](https://community.brave.app/t/unable-to-create-sync-chain/460631 "2023-01-01T20:46:31Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\
**Post date:** [January 1, 2023, 8:57pm UTC](https://community.brave.app/t/unable-to-create-sync-chain/460631/2 "2023-01-01T20:57:53Z")

</div>

@dez7115 Hi and welcome to the community.

Please follow the instructions in the below linked post and see if this resolves your issue.

> [@BRAVE Sync - ERROR SECURE STORAGE - SYNC DISABLED](https://community.brave.app/t/brave-sync-error-secure-storage-sync-disabled/428610/6):
>
> We’re working on getting information on this error message up on the Help Center presently. But put simply, Brave Sync is trying to access — as stated in the message — your safe storage data, which it at this time does not have access to. This typically happens when [system] login credentials are changed, permissions are changed or sometimes after a system update. For users on macOS encountering this You should see a notification prompting you to enter your password to the keychain, as shown b…

Brave Help Center article:

> **[Sync FAQ](https://support.brave.com/hc/en-us/articles/360047642371-Sync-FAQ)**
>
> Why am I seeing the "Brave was unable to access your system's secure storage..." error message?
> 
> As it's name suggests, this error will appear when Brave Sync is trying to access your safe storage ...

Hope it works! Take care. 🙂

---

_[View the full topic](https://community.brave.app/t/unable-to-create-sync-chain/460631)._