Because your device is on a sync chain already. You can’t add it to yet another chain. You can use another device not on a sync chain to scan its code and be the same. Otherwise you need to leave the sync chain on your phone and go to join an existing.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Why doesn't sync work anymore? | 7 | 1273 | September 15, 2022 | |
| Sync Onboarding Doesn't Match Device Screens | 6 | 373 | October 31, 2022 | |
| Right now there is no way to add a new device into the sync chain at all! | 10 | 1598 | December 1, 2021 | |
| Cannot scan the QR to join sync chain | 3 | 1311 | July 30, 2023 | |
| Sync Chain Issues: Forgotten Devices and Duplicates Management | 2 | 76 | February 10, 2025 | |
| Can't add device in sync chain | 3 | 169 | April 23, 2025 | |
| Can't sync devices as both devices try to "push" a code, neither pull | 3 | 701 | October 30, 2023 | |
| Sync: Option "I have a sync code" not available on my devices | 6 | 671 | November 30, 2023 |