# Sync Code Entry doesn't do anything **URL:** \ **Category:** Desktop Support\ **Created:** [January 13, 2020, 6:16pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193 "2020-01-13T18:16:53Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 13, 2020, 6:16pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/1 "2020-01-13T18:16:53Z")
I’m on a Mac, running the latest Brave on the latest MacOS. I’m trying to get my copy of Brave to join a sync chain. But typing in the sync code and pressing confirm sync code doesn’t do anything. In fact if I type random words into that box nothing happens. Is something broken in the service or am I misunderstand? Thanks! ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 13, 2020, 6:21pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/2 "2020-01-13T18:21:44Z")
@Pitosalas, Thanks for reaching out. We recently made some changes to the way Sync functions that may have a part in this. If you return to brave://sync after doing this, do you still get the same Sync Setup screen (as if it were your first time trying to add the devcie to the chain)? ![image](https://global.discourse-cdn.com/brave/original/3X/a/c/acb84103925438164cfdba8a08412f44203ac50d.jpeg) ---
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 13, 2020, 7:40pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/3 "2020-01-13T19:40:52Z")
Thanks for responding. I am not sure exactly what you mean. But, if I launch Brave now and go to that url I see the screen you show. And then if I click on “I have.,…” I get the screen with confirm sync code. If I type random text in the box and click confirm, it just sits there, see below. And in case its significant, there’s an odd outline around the button. Pito Salas ![Screen Shot 2020-01-13 at 2.40.14 PM.png](https://global.discourse-cdn.com/brave/original/3X/1/8/18eaef98e9ba607886d56ebd0361c4847ba69b42.png)Brandeis Computer Science Volen 134 ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 13, 2020, 9:12pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/4 "2020-01-13T21:12:58Z")
@Pitosalas, Can you try re-entering your Sync code again and double-checking to confirm that you’ve not just entered the right words, but also the appropriate _number_ of words? ---
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 13, 2020, 9:49pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/5 "2020-01-13T21:49:02Z")
What is the right number of words? And, still if it’s the wrong number it shouldn’t just hang should it? I have the words written in a text file (to get from one computer to another) so there might be a typo. But the count for my string is 24 words. Pito Salas Brandeis Computer Science Volen 134 ---
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 14, 2020, 3:35pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/6 "2020-01-14T15:35:26Z")
I have some more info… I verified that I had the correct words from another instance of Brave. When I pasted those into my MacOS Brave it hung like described before. But when I pasted the same words into my iOS Brave it worked well. Another factoid. When I first tried this recently I got an error saying that the sync string was wrong. I dont remember whether it was in fact wrong but I did get that error. From that point on the error is not appearing and the form hangs as described previously. Is there maybe some state somewhere that’s stuck? ---
**Author:** ![megaspaz](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/megaspaz/32/32238_2.png) [@megaspaz](https://community.brave.app/u/megaspaz)\ **Post date:** [January 14, 2020, 4:30pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/7 "2020-01-14T16:30:10Z")
This sounds like something I went through a little while ago… Computers were synced once before, but not doing so lately… The gist I took to reenable sync to not sit there dumbly, was: #1. reboot the computer #2. On the source computer, where I get the sync code to copy, check the sync code hasn’t changed. In my case it did, so recopy the sync code. #3. On the computer I want to sync, put in new sync code. Sync’ing then “worked”… I put it in quotes because while syncing took place, it treated everything as never been synced and ended up with double bookmark entries in both computers… So… my suggestion to you before getting sync to work is to first get a copy of your source computer’s bookmarks manually by going into bookmark manager and exporting bookmarks via **Hamburger (3 vertical dots) menu \> Export** as an html file. Then you can go about resetting sync if you want, but honestly with a hard copy of your book marks, which can the be imported through bookmark manager, I wouldn’t bother with sync. Edit: Note I’m not sure rebooting the computer was actually necessary… ---
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 14, 2020, 7:22pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/8 "2020-01-14T19:22:36Z")
More info: I uninstalled and reinstalled Brave on my Mac and that didn’t change anything. Entering the correct sync code into it leaves it hanging not doing anything. ---
**Author:** ![Pitosalas](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/pitosalas/32/13446_2.png) [@Pitosalas](https://community.brave.app/u/Pitosalas)\ **Post date:** [January 16, 2020, 11:26am UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/9 "2020-01-16T11:26:36Z")
More info: I installed brave beta and the syncing works fine. ---
**Author:** ![Director](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@Director](https://community.brave.app/u/Director)\ **Post date:** [January 17, 2020, 9:25pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/10 "2020-01-17T21:25:23Z")
Hi everyone! I thought I’d post my question here instead of starting another thread. I was wondering if Brave has an offline sync mode like Firefox does? The reason I’m asking is because I an setting up a fresh Windows install on my PC using a separate SSD which means I cant’t have two versions of Brave running in order to do the sync. Is there a way around this? (I guess I could sync to the laptop and then resync to the new SSD? Or is there a better way to do it?). Many thanks ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [March 17, 2020, 9:36pm UTC](https://community.brave.app/t/sync-code-entry-doesnt-do-anything/102193/11 "2020-03-17T21:36:08Z")
Closed on March 17, 2020, 9:36pm UTC This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.