# Stop automated ticket closing unless the op agrees **URL:** \ **Category:** Brave Browser\ **Tags:** windows\ **Created:** [October 27, 2026, 9:54pm UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322 "2026-10-27T21:54:26Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![CityguyUSA](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@CityguyUSA](https://community.brave.app/u/CityguyUSA)\ **Post date:** [October 27, 2026, 9:54pm UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322/1 "2026-10-27T21:54:26Z")
Continuing the discussion from [Why does it take 3 buttons to update Nightly?](https://community.brave.app/t/why-does-it-take-3-buttons-to-update-nightly/660321): **NO TOPIC SHOULD EVER BE CLOSED WITHOUT A RESPONSE FROM SOMEONE TRIAGING THE PROBLEM THAT REQUIRES THAT THE OP ACKNOWLEDGE THAT THE TICKET WILL BE CLOSED PRIOR TO PHYSICALLY CLOSING THE TICKET.** ---
**Author:** ![Hikane](https://avatars.discourse-cdn.com/v4/letter/h/ba9def/32.png) [@Hikane](https://community.brave.app/u/Hikane)\ **Post date:** [October 27, 2026, 10:45pm UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322/2 "2026-10-27T22:45:56Z")
Why do you stop replying when they try to triage? They requested info from you and a whole month went by with you doing nothing. [Fix it before the post is closed - #3 by Mattches](https://community.brave.app/t/fix-it-before-the-post-is-closed/656838/3) You might find answers if you didn’t vanish or create multiple posts. I said this to you before in [Close any post that I've submitted CityguyUSA](https://community.brave.app/t/close-any-post-that-ive-submitted-cityguyusa/650986) where you claimed to be done, but you keep spamming this type of nonsense and do not even seem like you actually need help with anything. ---
**Author:** ![CityguyUSA](https://avatars.discourse-cdn.com/v4/letter/c/90ced4/32.png) [@CityguyUSA](https://community.brave.app/u/CityguyUSA)\ **Post date:** [October 28, 2026, 3:03am UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322/3 "2026-10-28T03:03:45Z")
Because I didn’t get any notification telling me. This seems to be a problem across various forums that I’ve reported time and again. I haven’t changed my settings so…I guess they closed it before they fixed it. Don’t assume you know me or what I need. If I took the time to post it it needs addressed. Nothing worse than spending 20 minutes writing up an issue only to never even have anyone read it. I waste my time doing this because why? According to you because I have nothing better to do. However, since I don’t write to you and you seem to take issue with me that makes you the troll. ---
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [October 28, 2026, 3:13am UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322/4 "2026-10-28T03:13:49Z")
Check settings ![image](https://global.discourse-cdn.com/brave/original/3X/3/5/35b4a32b6017af5c1dbc732a2393fc388c478e04.png) ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [October 28, 2026, 4:29pm UTC](https://community.brave.app/t/stop-automated-ticket-closing-unless-the-op-agrees/660322/5 "2026-10-28T16:29:12Z")
Closed on October 28, 2026, 4:29pm UTC