# \[SOLVED\] Can't prove I'm human to claim my ads rewards **URL:** \ **Category:** Brave Rewards\ **Tags:** ads-bug\ **Created:** [October 14, 2021, 9:04am UTC](https://community.brave.app/t/solved-cant-prove-im-human-to-claim-my-ads-rewards/290816 "2021-10-14T09:04:51Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![HedoNNN](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@HedoNNN](https://community.brave.app/u/HedoNNN)\ **Post date:** [October 14, 2021, 9:04am UTC](https://community.brave.app/t/solved-cant-prove-im-human-to-claim-my-ads-rewards/290816/1 "2021-10-14T09:04:51Z")
I’m dragging that triangle again and again on the designated shape (circle, triangle or square) but it ask me to do it again and again… I see it’s a recurring problem that has been posted many times on the forum. I’m starting not to trust Brave anymore now… Following debuggin template: **What Operating System and Brave version are you using ( `Menu --> About Brave` )?** Windows 10 & [Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit) ](https://brave.com/latest/) **Is your browser wallet currently verified? (yes/no)** Yes **What date did you verify your wallet?** 14 October 2021 **Have you been able to successfully receive payments in the past?** No **Are you using a VPN? (yes/no)** It doesn’t work even if I deactivate it. **Are you in a supported region ([see here](https://brave.com/transparency) for list of supported regions)?** I am yes. **Does your device pass the [SafteyNet](https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?** I’m on laptop. **Have you manually turned off Auto-contribute on all of your devices linked to Uphold??** Yes. ---
**Author:** ![HedoNNN](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@HedoNNN](https://community.brave.app/u/HedoNNN)\ **Post date:** [October 14, 2021, 9:23am UTC](https://community.brave.app/t/solved-cant-prove-im-human-to-claim-my-ads-rewards/290816/2 "2021-10-14T09:23:13Z")
If you have the same problem, someone on reddit gave me the solution: just play with the zoom screen. The user who told me this made the human validation work at a zoom of 80%, mine worked only at 67%. Good luck y’all! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [November 13, 2021, 9:23am UTC](https://community.brave.app/t/solved-cant-prove-im-human-to-claim-my-ads-rewards/290816/3 "2021-11-13T09:23:50Z")
Closed on November 13, 2021, 9:23am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.