# Rewards Payout Issue

**URL:** <https://community.brave.app/t/rewards-payout-issue/142875>\
**Category:** Brave Rewards\
**Created:** [July 13, 2020, 12:35am UTC](https://community.brave.app/t/rewards-payout-issue/142875 "2020-07-13T00:35:42Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![FirelightFlare](https://avatars.discourse-cdn.com/v4/letter/f/6f9a4e/32.png) [@FirelightFlare](https://community.brave.app/u/FirelightFlare)\
**Post date:** [July 13, 2020, 12:35am UTC](https://community.brave.app/t/rewards-payout-issue/142875/1 "2020-07-13T00:35:42Z")

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I’ve had Brave Browser for a few months and had ads enabled, but it took me some time to get set up with my Uphold account and get verified.

My first payout was last month in June, shown here: [https://i.gyazo.com/d71ed880c39781cd8c766d1f8e5a48b9.png](https://i.gyazo.com/d71ed880c39781cd8c766d1f8e5a48b9.png) However, my cumulative BAT was not put into my Uphold account. Here is a screenshot of my rewards page showing the total BAT: [https://gyazo.com/cb701c0ed64ce93602d4aaec6fc55cd9](https://gyazo.com/cb701c0ed64ce93602d4aaec6fc55cd9)

I figured I’d give it another month and see if it paid out the full amount, but this month’s payment didn’t include it, either: [https://i.gyazo.com/6b82b67cebe821f9c5a990b4bd80692d.png](https://i.gyazo.com/6b82b67cebe821f9c5a990b4bd80692d.png)

Any help would be greatly appreciated

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**Author:** ![sergissimo](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sergissimo](https://community.brave.app/u/sergissimo)\
**Post date:** [July 13, 2020, 9:20pm UTC](https://community.brave.app/t/rewards-payout-issue/142875/2 "2020-07-13T21:20:34Z")

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I think I have the same issue. I have BAT and i have wait a month, now I have credit in my balance but none of this has been synced to my uphold account?

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**Author:** ![FirelightFlare](https://avatars.discourse-cdn.com/v4/letter/f/6f9a4e/32.png) [@FirelightFlare](https://community.brave.app/u/FirelightFlare)\
**Post date:** [July 13, 2020, 9:32pm UTC](https://community.brave.app/t/rewards-payout-issue/142875/3 "2020-07-13T21:32:10Z")

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Yeah that’s exactly what my problem is 😕

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**Author:** ![FirelightFlare](https://avatars.discourse-cdn.com/v4/letter/f/6f9a4e/32.png) [@FirelightFlare](https://community.brave.app/u/FirelightFlare)\
**Post date:** [August 3, 2020, 9:06pm UTC](https://community.brave.app/t/rewards-payout-issue/142875/4 "2020-08-03T21:06:21Z")

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Still don’t have any fix on this

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**Author:** ![ambrocioisaias2808](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/ambrocioisaias2808/32/42550_2.png) [@ambrocioisaias2808](https://community.brave.app/u/ambrocioisaias2808)\
**Post date:** [August 4, 2020, 3:57am UTC](https://community.brave.app/t/rewards-payout-issue/142875/5 "2020-08-04T03:57:49Z")

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So… The thing is that your earnings are not being transfered to uphold by the end of the month?

If yes, is an known issue and they are already working on it.

> [@Common Rewards Issues (Work in Progress)](https://community.brave.app/t/common-rewards-issues-work-in-progress/148005):
>
> This is a short list of some of the most common Rewards issues we see and what they mean if you encounter them. This document is a work in progress and we will continue to update it with additional information. Balance on Uphold does not match wallet balance (w/o verified wallet) This issue is known and we are currently investigating the issue where the browser balance is not the same as the balance displayed in your Uphold account. However, there is one case in which this may be expected. Pl…

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**Author:** ![sergissimo](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sergissimo](https://community.brave.app/u/sergissimo)\
**Post date:** [August 4, 2020, 11:25am UTC](https://community.brave.app/t/rewards-payout-issue/142875/6 "2020-08-04T11:25:18Z")

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> [@Common Rewards Issues (Work in Progress)](https://community.brave.app/t/common-rewards-issues-work-in-progress/148005/1):
>
> urre

yes exactly that’s what’s happening and good to know that it’s known issue. It did feel like the rewards thing wasn’t taken too seriously from brave I have to say as I also I had not reply when I asked…  
Would be great if they could let us know when this issue is fixed

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**Author:** ![eljuno](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/eljuno/32/150436_2.png) [@eljuno](https://community.brave.app/u/eljuno)\
**Post date:** [August 5, 2020, 4:30pm UTC](https://community.brave.app/t/rewards-payout-issue/142875/7 "2020-08-05T16:30:11Z")

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Closed on August 5, 2020, 4:30pm UTC


