Refund brave please

Hi, Brave, I’m a Brave user from Indonesia. Please refund my VPN purchase because I didn’t do it on purpose and it was a system error. Initially, the 7-day trial was free, but when I pressed pay, it said the balance was gone.

submit here for premium product → https://support.brave.app/hc/en-us/requests/new?ticket_form_id=360003078831

How long its be take it

@Fawatih if you want to share the ticket number you’re given after submitting the ticket I can make sure someone assists you asap.

379331

Here the ticket number

Please help me as soon as possible because it’s my last money and it’s still the beginning of the month, you Please help me as soon as possible because it’s my last money and it’s still the beginning of the month, you don’t know what else I’m going to use to pay for food and rent.don’t know what else I’m going to use to pay for food and rent.