Persistent "Network Issue" with Leo AI in Sidebar

Description of the issue:
The Leo AI in the Brave sidebar consistently shows a network error on the first attempt of any action. It displays the error: “There was a network issue connecting to Leo, check your connection and try again.” The action succeeds immediately after clicking the “Retry” button, but the initial failure is persistent and occurs every time.

How can this issue be reproduced?

Type a sentence into any text input box (like a forum reply, email, etc.).

Highlight the sentence you just wrote.

Right-click the highlighted text, hover over ‘Leo AI tools’, and select ‘Improve’ from the Rewrite section.

The network error appears. Clicking “Retry” is required for it to work.

Expected result:
The Leo AI tool should process the request on the first attempt without displaying a network error.

Brave Version( check About Brave):
1.80.124 (Official Build) (arm64)

Additional Information:
This issue is occurring on a MacBook Pro (M1 Pro) running macOS 15.5 (24F74). My internet connection is stable and all other browser functions work correctly. The problem is specific to the first attempt of any Leo AI action initiated from the right-click context menu on text within an input field.

Thanks for reporting. So far I’ve been unable to reproduce, but will keep trying. It’s working for me as expected on the first try.

Are you having any other types of connection issues? Using any type of VPN?

Thanks for looking into this. I’ve tried reproducing the issue several times, but I’m not experiencing any general connection problems or using a VPN. The issue consistently occurs when I use the Leo AI tools to rewrite sentences in any input box. I’ve also attached screen recordings taken within a short time frame of each other. There are no connection or speed issues on my end as well.


The issue continues to occur even after updating to the latest version of Brave on macOS. Were you able to reproduce this on your end?

Hi @cenon415, so sorry for the delay. Not yet on my end.

I’m wondering if we should try re-setting your SKU state. Reviewing with a team member.

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Hi @steeven Thank you for looking into this further. Yes, I’d be happy to try resetting my SKU state to see if it resolves the issue. Please let me know the steps to do so.

I’ve attempted to reset my SKU state, but the problem still persists. Could your team help me understand if they’re able to reproduce this issue?

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