# Passwords keep being deleted and all sites logged out **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [July 3, 2025, 11:32pm UTC](https://community.brave.app/t/passwords-keep-being-deleted-and-all-sites-logged-out/630290 "2025-07-03T23:32:32Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![289wk](https://avatars.discourse-cdn.com/v4/letter/2/439d5e/32.png) [@289wk](https://community.brave.app/u/289wk)\ **Post date:** [July 4, 2025, 6:20am UTC](https://community.brave.app/t/passwords-keep-being-deleted-and-all-sites-logged-out/630290/2 "2025-07-04T06:20:33Z")
@pcs800 Things to consider: Open issue at Github \> Brave Users being logged out of sites when closing the browser (on Windows): ‘[All accounts (Google) getting logged out automatically - #3 by Mattches](https://community.brave.app/t/all-accounts-google-getting-logged-out-automatically/630000/3)’ * * * Something(s) might be banged up / wounded inside a `User Data` folder (`Brave-Software` folder: Linux OS, MacOS), and the user might _try_ to piece together a restoration - using pieces from their browser data backup (_that we hope, the user has been routinely making_). At the following link, scroll down to “There are some key files I can share”: ‘[Brave doesn't start when I run it as administrator and Brave Shield doesn't work - #73 by clifton](https://community.brave.app/t/brave-doesnt-start-when-i-run-it-as-administrator-and-brave-shield-doesnt-work/628494/73)’ * * * My own two cents: > **Windows OS \> Brave Browser users \> User Data tips re backup, permissions, recovering or restoring some of the data:** > > Windows OS users. Brave Browser data is within the folder and sub-folders of the `User Data` folder; location: > > - `C:\Users\[UserName]\AppData\Local\BraveSoftware\Brave-Browser\User Data\` > > Also written as: > > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\` > > Let us say that you have backed up the `User Data` folder to a safe location - away from the BB installation paths, such as: on an external USB drive. > > Next, because of some issue with BB, you decide to set aside the `User Data` folder - ie remove it from location: > > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\` > > for the moment, placing _that_ `User Data` folder on your Windows Desktop; and then Restart the computer; and then Start up Brave Browser . . . BB will create an entirely new `User Data` folder that will include a fresh, new `Default` folder: > > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\` > > Let us say, that you previously had 2 additional BB user profiles. And, you want to try and restore what you can, from them ← therefore, create 2 new additional BB user profiles ← their respective new folders (`Profile 1` folder and `Profile 2` folder) will be created at: > > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Profile 1\` > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Profile 2\` > > From the backup of the `User Data` folder that you created (and may also located on the external USB drive ← smart move!) -OR- from the `User Data` folder that you placed on your Windows Desktop . . . and while BB is NOT RUNNING after a Restart of the computer, there are some items that can by drag-copied (I am not a fan of Copy-and-Paste method) from the old (backed up) data location to the new. > > SOMETIMES, you might succeed by “simply” replacing the new `Default` folder with the old ← BUT THAT MAY NOT PRODUCE THE RESULTS THAT YOU EXPECT / WISH. > > * * * > > BB _PROFILE_ data, within a BB user’s profile folder (`Default` example): > > - `%LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default` > > The following list of items, are known for being replaceable - BUT AGAIN, NO GUARANTEE OF SUCCESS: > > - Bookmarks [JSON file] > - History [SQLite file] > - Login Data [passwords, SQLite file] > - Preferences [majority of browser settings, JSON file] > - > - Sessions [folder ← do not copy] > - [but you can copy the Sessions and Tabs files:] > - Session file example: “Session\_13387619522050810” [SNSS file] > - Tabs file example: “Tabs\_13396004968468207” [SNSS file] > - > - Tops Sites [saved tiles on new tab page, SQLite file] > - Visited Links [binary file] > - Web Data [autofill data, SQLite file] > > * * * > > NOTES: > > Re `Session_13387619522050810` ← the long string of numbers are a date-and-time stamp. On a MacOS computer, the following command (`date -r 13387619522050810`) will reveal: `Thu Apr 6 12:40:10 EST 424238744` > > A `Profile 1` folder, _for example_, cannot be replaced by a profile folder of another name (such as `Profile 2`). Same for the other BB user profile folders. **DO NOT CHANGE** the BB user’s profile folders names. > > IF you have not changed the Brave Browser (“BB”) user **Profile names** , THEN: > > - BB user Profile named “Profile 1” data is in folder named “Default” > - BB user Profile named “Profile 2” data is in folder named “Profile 1” > - BB user Profile named “Profile 3” data is in folder named “Profile 2” > > That pattern applies to all Brave Browser Linux OS, MacOS, and Windows OS users. > > SOMETIMES: A BB user has recovered passwords by using the backed up `Login Data` file; and sometimes by doing _that_ PLUS using the backed up `Local State` file; and [sometimes by a combination of: Resetting the Brave Browser Settings, using the backed up Login Data file, plus, using the backed up Local State file](https://community.brave.app/t/notice-unexplained-data-loss-issue/485498/175). > > FILE AND FOLDER PERMISSIONS - See: > > - `https://community.brave.app/t/browser-wont-launch-after-install/606342/18` and > - `https://community.brave.app/t/brave-doesnt-start-when-i-run-it-as-administrator-and-brave-shield-doesnt-work/628494/41` > > RECOVERY, RESTORATION ← MUCH DEPENDS UPON: > > - Maintaining routine backups of the `User Data` folder (Windows OS) > - Maintaining routine backups of the `Brave-Software` folder (Linux OS, MacOS) > - System Restore Points (Windows OS) > > LOCATION of BRAVE BROWSER INSTALLATION > With Brave Browser running, in a New Window, go to `brave://version` and scroll down to: > > - `Executable Path` > - `Profile Path` > > **Strict guidance for remaining logged in:** > > `[Sign In to Outlook.com website is not being remembered - #2 by 289wk](https://community.brave.app/t/sign-in-to-outlook-com-website-is-not-being-remembered/626473/2)’ --- _[View the full topic](https://community.brave.app/t/passwords-keep-being-deleted-and-all-sites-logged-out/630290)._