# Password save not saving **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [January 4, 2021, 11:13pm UTC](https://community.brave.app/t/password-save-not-saving/191871 "2021-01-04T23:13:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![manoman](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@manoman](https://community.brave.app/u/manoman)\ **Post date:** [January 4, 2021, 11:13pm UTC](https://community.brave.app/t/password-save-not-saving/191871/1 "2021-01-04T23:13:28Z")
Brave does not save my passwords when prompted. What is meant by, “how to reproduce issue”?? **Expected result:** Brave does save my passwords when prompted **Brave Version( check `About Brave`):** Version 1.18.77 ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 4, 2021, 11:15pm UTC](https://community.brave.app/t/password-save-not-saving/191871/2 "2021-01-04T23:15:29Z")
@manoman, When you go to login and you see the pop-up, asking you to save or decline to save your password, you click `Save` and then what happens? Does the pop-up go away as it should but the password is never saved in `Settings --> Passwords`? Or does it throw an error of some kind? Additionally, do you have any extensions installed in the browser at this time? ---
**Author:** ![manoman](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@manoman](https://community.brave.app/u/manoman)\ **Post date:** [January 4, 2021, 11:26pm UTC](https://community.brave.app/t/password-save-not-saving/191871/3 "2021-01-04T23:26:54Z")
Pop up goes away Got ext Adblock for you tube " ext Adblock " ext Google Translate Wait a sec… just tried to save password again and it worked! What gives? ---
**Author:** ![biziwizi](https://avatars.discourse-cdn.com/v4/letter/b/47e85d/32.png) [@biziwizi](https://community.brave.app/u/biziwizi)\ **Post date:** [January 5, 2021, 2:50am UTC](https://community.brave.app/t/password-save-not-saving/191871/4 "2021-01-05T02:50:48Z")
New to Brave, I visited Crypto Wallets, went to login, saw the pop-up asking to save or decline to save your password, and I clicked Decline. I did not create a seed phrase (nor a password) and I’m now locked out of Crypto Wallets (which I’d like to link to my Ledger wallet). Help! ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 5, 2021, 5:20pm UTC](https://community.brave.app/t/password-save-not-saving/191871/5 "2021-01-05T17:20:34Z")
@biziwizi, This is a separate issue from what is being discussed here. Please open your own thread with the details surrounding your issue and we’ed be happy to help. @manoman > [@manoman](#): > > Wait a sec… just tried to save password again and it worked! > What gives? ☝ So did you do any of what I suggested or did you just try saving a password again the same as you have been and it worked this time? ---
**Author:** ![manoman](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@manoman](https://community.brave.app/u/manoman)\ **Post date:** [January 8, 2021, 7:31pm UTC](https://community.brave.app/t/password-save-not-saving/191871/6 "2021-01-08T19:31:09Z")
Actually , I saved it, it worked. Next time I turned on my computer, same problem… password not being saved. I even clicked on the little key icon in the address bar and in doing so, validated the password was saved. But, to no avail, p-words not being saved. Are my extensions blocking the password from being saved? ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 8, 2021, 9:27pm UTC](https://community.brave.app/t/password-save-not-saving/191871/7 "2021-01-08T21:27:12Z")
@manoman, Can you try one more test for me to see what we’re dealing with? This time, just create a [new browser profile](https://community.brave.app/t/create-a-new-profile-to-help-troubleshoot/190807/2), save a password, then reboot your computer and see if you get the same behavior or if the password is remembered (in the new profile – make sure after rebooting the PC you load the newly created one). ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [February 7, 2021, 9:27pm UTC](https://community.brave.app/t/password-save-not-saving/191871/8 "2021-02-07T21:27:21Z")
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