# One month no reply brave bug **URL:** \ **Category:** Rewards Support\ **Tags:** macos, ios, payments, windows\ **Created:** [February 1, 2022, 8:50am UTC](https://community.brave.app/t/one-month-no-reply-brave-bug/333450 "2022-02-01T08:50:02Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![mfost](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@mfost](https://community.brave.app/u/mfost)\ **Post date:** [February 1, 2022, 8:50am UTC](https://community.brave.app/t/one-month-no-reply-brave-bug/333450/1 "2022-02-01T08:50:03Z")
I have posted bug in my mac system. but no one replied to me yet. > [@Not able to view brave rewards popup window in mac](https://community.brave.app/t/not-able-to-view-brave-rewards-popup-window-in-mac/327753): > > Briefly describe your issue: I am using brave browser since nov 2021, i can see braw rewards each month while open in new tab. but when i click reward pupup icon near search bar it keep loding with white background. i am not able able to check total rewards and withdraw etc… What Operating System and Brave version are you using (Menu --\> About Brave)? [ Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (x86\_64) Mac version: catalina 10.15.7 I… ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [February 1, 2022, 5:50pm UTC](https://community.brave.app/t/one-month-no-reply-brave-bug/333450/2 "2022-02-01T17:50:09Z")
Just tag them in your original post, like this. 😉 @Mattches @steeven @SaltyBanana Per Mattches in a different topic: > [@Why everybody is silent?](https://community.brave.app/t/why-everybody-is-silent/327112/6): > > There is plenty of support. We deal with thousands of requests every single day. The best way to receive support is to open a thread and include all the information requested in the editor when you open the thread so we have as much detail surrounding your issue as possible. If you are still not getting a reply, please tag one of us in the thread to get our attention. Thank you. Good luck! ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [March 3, 2022, 5:51pm UTC](https://community.brave.app/t/one-month-no-reply-brave-bug/333450/3 "2022-03-03T17:51:01Z")
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