the bat should be received on 7th Nov ,but up to now still no bat in my sol wallet
@fountain when you were in the midst of creating this topic it should have given you a template with instructions and some questions. Sadly it seems you did not include any of that. The important part is something I’ll quote below, which is what you need to do:
If you have a payment issue please submit a ticket to us directly.
Payment issues can’t be helped here over the forum. It requires personal information that should not be shared publicly. So please do submit the official support ticket to them so they can investigate and try to assist.
Thanks team support Brave community.
In the next post, if there’s anything I can help with, or if there’s anything you need me to do, I’m ready to help. I’m looking for a team that’s brave and dedicated.
Thtank 
Rbeer.