# Not received BAT in my desktop browser for almost three months **URL:** \ **Category:** Rewards Support\ **Tags:** payments\ **Created:** [September 23, 2020, 6:55am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910 "2020-09-23T06:55:49Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![bioboss](https://avatars.discourse-cdn.com/v4/letter/b/a8b319/32.png) [@bioboss](https://community.brave.app/u/bioboss)\ **Post date:** [September 23, 2020, 6:55am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/1 "2020-09-23T06:55:49Z")
I have not received the Brave Rewards for almost three months. Every month the browser mentions that you will receive the rewards on certain days. But, unfortunately from the past three months. I have not received any rewards. If the Brave really wants to be successful, you must deposit the rewards promptly. Or else people will never trust your web browser. Hope you will take this issue seriously and deposit the rewards on timely manner. Regards Pradeep ---
**Author:** ![Rotblut](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/rotblut/32/53930_2.png) [@Rotblut](https://community.brave.app/u/Rotblut)\ **Post date:** [September 23, 2020, 9:34am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/2 "2020-09-23T09:34:25Z")
I always tought we all use the Browser because of it’s security aspect and the BATs are only the candy pice on top of the pillow. 😉 But in your case, I suggest to DM an admin [https://community.brave.app/about](https://community.brave.app/about) with the following information. 1. Email adress linked to your uphold account 2. Copy/paste your Wallet ID (found on brave://rewards-internals) 3. Your OS and Brave version (first three lines in brave://version) 4. A screenshot of your Rewards panel in Settings --\> Brave Rewards. This will help to speed up the troubleshooting. Good luck. ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [September 23, 2020, 2:06pm UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/3 "2020-09-23T14:06:11Z")
Thank you for reporting! Please DM with the following information: - Copy/paste your Wallet ID (found on `brave://rewards-internals`) - Your OS and Brave version (first three lines in `brave://version`) - A screenshot of your Rewards panel in `Settings --> Brave Rewards`. This will help to speed up the troubleshooting. Thank you in advance! ---
**Author:** ![bioboss](https://avatars.discourse-cdn.com/v4/letter/b/a8b319/32.png) [@bioboss](https://community.brave.app/u/bioboss)\ **Post date:** [September 24, 2020, 2:15am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/4 "2020-09-24T02:15:26Z")
Hi Rotblut I really like Brave for its security features. As you are aware, we also receive AD notifications from Brave and we are receiving rewards for viewing those notifications. I believe that it is our right to get those rewards on timely. Hence, I posted in the community. Brave support team is very good and they responded immediately. Now they are resolving the issue. Thanks. ---
**Author:** ![Begjan](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@Begjan](https://community.brave.app/u/Begjan)\ **Post date:** [September 24, 2020, 2:31am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/5 "2020-09-24T02:31:40Z")
Steeven i am same here. not receiving my brave earns for over 5 months now. could you check my account? i wrote post in community no one responded for many months, even no respond from brave… ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [September 24, 2020, 6:03pm UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/6 "2020-09-24T18:03:36Z")
Hi @Begjan, please DM info. Thanks! ---
**Author:** ![Begjan](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@Begjan](https://community.brave.app/u/Begjan)\ **Post date:** [September 25, 2020, 12:46pm UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/7 "2020-09-25T12:46:37Z")
What does that DM means? ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [September 25, 2020, 2:05pm UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/8 "2020-09-25T14:05:39Z")
Ah sorry, a direct message. You can send by clicking on my profile. ---
**Author:** ![Markurt30](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@Markurt30](https://community.brave.app/u/Markurt30)\ **Post date:** [September 26, 2020, 6:59am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/9 "2020-09-26T06:59:10Z")
i have the same problems, but i dont’ know how to solve. ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [October 26, 2020, 6:59am UTC](https://community.brave.app/t/not-received-bat-in-my-desktop-browser-for-almost-three-months/164910/10 "2020-10-26T06:59:34Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.