# Not Earning BAT from Ads since November **URL:** \ **Category:** Brave Rewards\ **Created:** [January 27, 2022, 11:21am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773 "2022-01-27T11:21:16Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![steduardo](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@steduardo](https://community.brave.app/u/steduardo)\ **Post date:** [January 27, 2022, 11:21am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/1 "2022-01-27T11:21:16Z")
Note: Using reporting format from previous topics **Issue:** I am not earning BAT from ads including from new ads that I have never viewed/clicked before. From reading previous topics, I think my wallet may have been flagged. I do not use a VPN. Ads stopped earning BAT since December, but I assumed it was a glitch that would resolve itself (seems to be common!) **OS/Brave Version:** Windows 10 Version 19042.1466 Brave Version 1.34.81 Chromium: 97.0.4692.71 (Official Build) (64-bit) **Wallet Verified:** Yes, now. I was earning BAT before I verified my wallet. I appear to have stopped earning BAT since December. **Date Wallet Verified:** 29/04/2021 **Have you been able to successfully receive payments in the past?** Yes, every month from April 2021 - November 2021 **Are you using a VPN? (yes/no)** No (mostly) No **Are you in a supported region** Yes, UK **Brave Rewards Settings:** Ads On Auto-Contribute Off ---
**Author:** ![Semu](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Semu](https://community.brave.app/u/Semu)\ **Post date:** [January 27, 2022, 12:42pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/2 "2022-01-27T12:42:31Z")
Hi, i think i have exactly the same situation/configuration. [No longer receiving bats when viewing ads](https://community.brave.app/t/no-longer-receiving-bats-when-viewing-ads/329917) ---
**Author:** ![rahulyadav538](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rahulyadav538](https://community.brave.app/u/rahulyadav538)\ **Post date:** [January 27, 2022, 1:22pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/3 "2022-01-27T13:22:07Z")
Same issue. About 3-4 month i earn 0 BAT. ---
**Author:** ![Berke](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/berke/32/117861_2.png) [@Berke](https://community.brave.app/u/Berke)\ **Post date:** [January 27, 2022, 3:03pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/4 "2022-01-27T15:03:53Z")
Hi, did u turned off/on ads?, turned off Focus on windows, if these doesn’t work i recommend u to copy this: brave://rewards-internals and paste it on bar, there is ur wallet payment ID coppy that and DM an moderator. I had the same isue ---
**Author:** ![Visionary](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@Visionary](https://community.brave.app/u/Visionary)\ **Post date:** [January 27, 2022, 3:47pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/5 "2022-01-27T15:47:41Z")
Can you kindly tell us which mod to DM? I’ve dmed saltybanana and steeven a few weeks ago and still no response. I have not received rewards since the beginning of January. ---
**Author:** ![steduardo](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@steduardo](https://community.brave.app/u/steduardo)\ **Post date:** [January 27, 2022, 4:13pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/6 "2022-01-27T16:13:21Z")
Agreed, would be great to know a helpful moderator to contact about this. Would like to confirm whether or not wallet is blacklisted for some reason. At least I’m not the only one! ---
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [January 27, 2022, 4:33pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/7 "2022-01-27T16:33:56Z")
This post gives some info on moderators: > [@PSA: Friendly Reminder For People Having Issues with Rewards/Ads](https://community.brave.app/t/psa-friendly-reminder-for-people-having-issues-with-rewards-ads/330914/6): > > It gets hard to know what’s going on. As mentioned in my long part, Steeven and the others handle lots of issues each day. They try to get to people but don’t always make it as far down the list as they’d like. You know how it is, us humans only have so much time a day to do things and troubles never seem to stop pouring in. I can promise they are trying their best. In the meanwhile, I’d say to make sure you’re looking at the basic troubleshooting yourself. Like if you’re on a Windows computer,… Besides the About link given in the post, a list of moderators can be found from the Community Main Menu /Groups/Moderators. Here is a link to the page: [Moderators](https://community.brave.app/g/moderators) The beginning of the topic may be helpful also, it consolidates in one place a lot of the research/actions to go through to help resolve problems before submitting them to Brave Rewards or Rewards Support: > [@PSA: Friendly Reminder For People Having Issues with Rewards/Ads](https://community.brave.app/t/psa-friendly-reminder-for-people-having-issues-with-rewards-ads/330914): > > Hey all! I keep seeing a lot of the same questions and wanted to remind everyone that some of it has been addressed by Brave. This is not an exhaustive resource and will be a bit long. My hope is that it might help some of you as this information is kind of scattered all over the place and a lot of users are sharing some misinformation…such as the thought that you have to click ads to earn BAT. So here we go, just my own personal attempt to explain what little I know and link to official resourc… In general, when sending a DM be patient and persistent. Make sure all the information from the instructions is included as well as the general info from brave://rewards-internals. If you already sent a DM, wait a few days before you DM them again. Don’t flood them with the same request. Send another DM after a few days if you haven’t heard back from a moderator. ---
**Author:** ![Berke](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/berke/32/117861_2.png) [@Berke](https://community.brave.app/u/Berke)\ **Post date:** [January 27, 2022, 4:39pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/8 "2022-01-27T16:39:23Z")
Matcches is helpfull ---
**Author:** ![DARKOSU](https://avatars.discourse-cdn.com/v4/letter/d/d2c977/32.png) [@DARKOSU](https://community.brave.app/u/DARKOSU)\ **Post date:** [January 27, 2022, 4:52pm UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/9 "2022-01-27T16:52:30Z")
This is correct. After months of not receiving anything, he unflagged my wallet and I’m receiving ads again. I should be able to get the rewards from the last three months in the next payment. I hope this works. ---
**Author:** ![Visionary](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@Visionary](https://community.brave.app/u/Visionary)\ **Post date:** [February 2, 2022, 12:27am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/10 "2022-02-02T00:27:16Z")
That MOD doesn’t accept messages. I tried writing to him but it says the user does not exist. ---
**Author:** ![Saoiray](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/saoiray/32/212354_2.png) [@Saoiray](https://community.brave.app/u/Saoiray)\ **Post date:** [February 2, 2022, 12:53am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/11 "2022-02-02T00:53:58Z")
@Visionary that’s because they didn’t spell his name right when they told you. They meant to say @Mattches I’m shocked you’re saying @SaltyBanana didn’t get back to you. That said, when you message them it can’t be a generic message. They look for as much detail as you can give. At the very least they need to know the issue you’re having as well as the information below (in the DM) > - Copy/paste your Wallet ID (found on `brave://rewards-internals` ) > - Your OS and Brave version (first three lines in `brave://version` ) > - A screenshot of your Rewards panel in `Settings --> Brave Rewards` . ---
**Author:** ![Visionary](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@Visionary](https://community.brave.app/u/Visionary)\ **Post date:** [February 2, 2022, 1:06am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/12 "2022-02-02T01:06:55Z")
I created a new post with regards to this issue. I’ll try DMing them again with the info you suggested. Crossing my fingers at this point. Yeah, I DMed saltybanna 2 weeks ago still no response. ---
**Author:** ![Berke](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/berke/32/117861_2.png) [@Berke](https://community.brave.app/u/Berke)\ **Post date:** [February 2, 2022, 8:13am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/13 "2022-02-02T08:13:26Z")
its mattches, sorry i wrote wrong ‘matcches’ ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [March 4, 2022, 8:13am UTC](https://community.brave.app/t/not-earning-bat-from-ads-since-november/331773/14 "2022-03-04T08:13:27Z")
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