# No puedo cobrar y me cambiaron la fecha de deposito **URL:** \ **Category:** Brave-Ads Support\ **Tags:** user-wallet\ **Created:** [January 6, 2021, 3:42pm UTC](https://community.brave.app/t/no-puedo-cobrar-y-me-cambiaron-la-fecha-de-deposito/192359 "2021-01-06T15:42:57Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Claudia1](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Claudia1](https://community.brave.app/u/Claudia1)\ **Post date:** [January 6, 2021, 3:42pm UTC](https://community.brave.app/t/no-puedo-cobrar-y-me-cambiaron-la-fecha-de-deposito/192359/1 "2021-01-06T15:42:57Z")
If you are unable to or have stopped seeing Brave Ads, please read through the following posts _first_ to ensure that basic troubleshooting steps are checked: - [FAQ: Why am I not seeing Brave Ads?](https://community.brave.app/t/faq-why-am-i-not-seeing-brave-ads/62433) - [Brave Ads Windows 10 Troubleshooting](https://community.brave.app/t/brave-ads-windows-10-troubleshooting/56730) (Windows users) * * * After reading the above, if you’re still having trouble viewing ads, please answer the following: **Are you able to receive general desktop/push notifications?** _You can test this by visiting [https://www.bennish.net/web-notifications.html](https://www.bennish.net/web-notifications.html) and forcing a push notification to appear._ **Are you in a supported region (if so, which one)?** _Check [https://brave.com/transparency](https://brave.com/transparency) and confirm that you are in an applicable region_ **Give us a brief description of the ads behavior you’re seeing** No puedo cobrar , me cambiaron la fecha del deposito y nada ![image](https://global.discourse-cdn.com/brave/original/3X/9/2/925bf723a4030db770b81d999090220e3716f4e6.png) **What OS/Brave version are you using?** _Please copy/paste the top 3 lines of your `brave://version` page_ ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [January 6, 2021, 4:02pm UTC](https://community.brave.app/t/no-puedo-cobrar-y-me-cambiaron-la-fecha-de-deposito/192359/2 "2021-01-06T16:02:00Z")
Cuando tu cuenta está vinculada con uphold no necesitas cobrar, el pago se hace automáticamente a tu billetera Brave browser en uphold, los pagos aún están en proceso así que ten un poco de paciencia 🙂 ---
**Author:** ![JohnDproof](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/johndproof/32/73467_2.png) [@JohnDproof](https://community.brave.app/u/JohnDproof)\ **Post date:** [January 6, 2021, 4:05pm UTC](https://community.brave.app/t/no-puedo-cobrar-y-me-cambiaron-la-fecha-de-deposito/192359/3 "2021-01-06T16:05:10Z")
> [@January Brave Ads Payout Status](https://community.brave.app/t/january-brave-ads-payout-status/191870/1): > > Payments will begin processing on Tuesday January 5th. Please note that payments can take several days to finish processing. Brave Ads Payout status: Verified wallets (Uphold): green_circle : Payments Complete. Unverified wallets: green_circle Payments Complete. This is a payout status update for the Brave Ads payout date beginning on January 5th, 2020. Please note that this status update post is for Brave Ads earnings payouts to Brave browser users. This thread is not for [creator…](https://creators.brave.com/) ---
**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\ **Post date:** [January 6, 2021, 6:07pm UTC](https://community.brave.app/t/no-puedo-cobrar-y-me-cambiaron-la-fecha-de-deposito/192359/4 "2021-01-06T18:07:54Z")