# My Uphold wallet is failing and I can't disconnect **URL:** \ **Category:** Creators\ **Created:** [July 21, 2022, 10:06pm UTC](https://community.brave.app/t/my-uphold-wallet-is-failing-and-i-cant-disconnect/416726 "2022-07-21T22:06:06Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Chocoholic](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chocoholic/32/114357_2.png) [@Chocoholic](https://community.brave.app/u/Chocoholic)\ **Post date:** [July 22, 2022, 5:51pm UTC](https://community.brave.app/t/my-uphold-wallet-is-failing-and-i-cant-disconnect/416726/4 "2022-07-22T17:51:13Z")
See links below for support notice on this issue. A fix for this issues was implemented. You should make sure you are updated to the latest version of Brave, currently 1.41.100 for desktops. Not sure what the latest version is on mobile devices. > [@THREAD: "Creator account disconnected from Uphold" issue](https://community.brave.app/t/thread-creator-account-disconnected-from-uphold-issue/408975): > > Hello Community, We are trying to root out and resolve a recent issue with Creators, wherein their custodial account (Uphold) has been disconnected from their Creator account, resulting in this error message after logging in: Uphold is reporting to us that your account connection is out of date. this could be the result of changing your Uphold password or other changes on your Uphold account. Please try disconnecting and reconnecting your wallet. It will appear like this on the Creators da… > [@THREAD: "Creator account disconnected from Uphold" issue](https://community.brave.app/t/thread-creator-account-disconnected-from-uphold-issue/408975/5): > > Hello, It appears that we have discovered the issue and expedited a fix that has just landed in production. At this time, if anyone seeing this message should be able to disconnect then reconnect their Uphold wallet to their Creator account and have it go through (permanently) without any issues. If this is not the case please let me know. Thank you That being said, Uphold connections are temporarily disabled. Please see the notice below. You should probably track that topic as support staff will probably post an update there. > [@Temporary Pause On Uphold Linking](https://community.brave.app/t/temporary-pause-on-uphold-linking/415999): > > Hello Brave Community, Verifying Brave Rewards with Uphold is temporarily unavailable. We’re aiming to restore service early this week, but will keep you posted if any additional downtime is expected. Thank you for your patience and understanding! —Brave Team Since you will not be able to “disconnect then reconnect their Uphold wallet to their Creator account and have it go through (permanently) without any issues”, you may not be able to test the fix. You could try tagging the moderators to see if they have an update or any additional information. --- _[View the full topic](https://community.brave.app/t/my-uphold-wallet-is-failing-and-i-cant-disconnect/416726)._