When I open sync, I get the following message: Brave could not access your operating system’s safe storage. This is what’s used to secure data such as passwords and cookies; it’s also required for Brave Sync to connect your browser profile between devices. This means Brave Sync is not running. To …

[image] 366Security: “This code was generated by a deprecated version of Brave, please upgrade your other device first”. Ah, so it wasn’t the same issue! lol. I would have had the solution for you right off the bat if I’d known this. Sync code is 25 words now. If you have the older one with …

Thank you for posting. I’m having the same issue. Windows 10 Pro. Thinking to just uninstall then reinstall to see if that resolve it.

I am experiencing the same problem

Same problem on Windows 10. Windows, Chrome, and Brave are all updated but I can’t get past this error every time I open Brave. Help???

Getting the same issue for Mac as well. Device: Macbook Pro 14 - MacOS Monterey 12.5.1 - M1 Pro chip

@rervin @366Security @uk69gb @Ninja @renjujose Are all of you still having this issue? If so, I’m seeing where someone suggested you Disable Sync (Clear Data) and` then you establish new sync chain. Steps for that, if you want to try it, are: If you’re on Desktop or Android: Go to brave://syn…

[image] Saoiray: Safe Storage sounds like a Mac issue; were you prompted when starting Brave to grant access to “Brave Safe Storage”? It likely asked for a password. Well, others are getting this with Windows 10, and I’m getting the same problem with Windows 11.

[image] funnyhat: Well, others are getting this Yeah, I know. I relayed that and he never did respond. I’m hoping @Mattches and @SaltyBanana can help with this later. In the meanwhile though, I’m asking people if they tried the little workaround that has been suggested elsewhere. It’s not the…

Thank you. To answer your question, no prompt from Brave to grant access. As a matter of fact when I reopened Brave it just said Sync could not be started or something like that. In trying the work around I did try to enter the old sync pass and got this error: “This code was generated by a dep…

Hi @rervin welcome back. For everyone in this thread can you confirm if you are experiencing this issue on v1.43.88 or higher?

Thank you tried on the android version and the 25th word worked. Will try on the Windows version and confirm.

My Sync no longer works

funnyhat September 5, 2022, 11:32pm 7

Well, others are getting this with Windows 10, and I’m getting the same problem with Windows 11.

Cannot Sync: "Brave could not access your operating system's safe storage. "

Topic		Replies	Views
"Cant access your operating system's safe storage" *FIXED! Sync windows , android	6	5672	September 7, 2022
Brave sync error Sync windows , sync	5	2036	October 3, 2022
BRAVE Sync - ERROR SECURE STORAGE - SYNC DISABLED	18	4724	January 12, 2023
Brave Sync interruption Sync windows , sync	2	563	September 8, 2022
Sync stopped working Sync windows	2	822	September 5, 2022
Unable to create sync chain Sync ios , sync , macos	5	1225	January 1, 2023
Sync fails after installing 1.43.88 Chromium 105.0.5195.68 (Official Build)(arm62) MacOS Sync sync , macos	6	1419	September 2, 2022
Win 10 laptop sync fail sync	6	537	November 9, 2022

My Sync no longer works

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