# My bat is suspended more than 1 month, no answer, no help from support :(

**URL:** <https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777>\
**Category:** Rewards Support\
**Created:** [March 20, 2021, 11:37am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777 "2021-03-20T11:37:38Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 20, 2021, 11:37am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/1 "2021-03-20T11:37:38Z")

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My bat is suspended since feb …

No response from the support or something…

200 bat is blocked for now.

Im a github developer, but github was not supported from the biginning of brave so i use youtube channel to get tips.

Plz help me ☹

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 20, 2021, 3:20pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/2 "2021-03-20T15:20:54Z")

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Someone can help me ?

Can i DM a moderator ?

Thx

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**Author:** ![gmacar](https://avatars.discourse-cdn.com/v4/letter/g/a183cd/32.png) [@gmacar](https://community.brave.app/u/gmacar)\
**Post date:** [March 21, 2021, 10:07am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/3 "2021-03-21T10:07:34Z")

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> [@akikazu](#):
>
> Can i DM a moderator ?

Yes.  
Also, everybody else can’t do anything for you.

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**Author:** ![Viamel](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@Viamel](https://community.brave.app/u/Viamel)\
**Post date:** [March 21, 2021, 10:10am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/4 "2021-03-21T10:10:08Z")

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> [@Issue with Contributed BAT payment not processing](https://community.brave.app/t/issue-with-contributed-bat-payment-not-processing/220449):
>
> Dear Creators, The Brave Rewards team is currently investigating an issue that prevented a small group of Creators from receiving their BAT payments for March 2021. We appreciate your patience as we actively investigate the cause of this issue. Updates will be posted in this thread. In the meantime please refrain from opening a new thread regarding this issue, as we currently have all of the necessary information needed in order to review the root cause. Thank you, The Brave Rewards team

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 21, 2021, 10:20am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/5 "2021-03-21T10:20:29Z")

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That’s not a payment problem …

You don’t read my case

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 22, 2021, 10:56am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/6 "2021-03-22T10:56:28Z")

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This request become urgent plz.

More than 1 month my bat is blocked ☹

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**Author:** ![Menno](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Menno](https://community.brave.app/u/Menno)\
**Post date:** [March 22, 2021, 11:13am UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/7 "2021-03-22T11:13:01Z")

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How do you mean “blocked” do you receive ads rewards, tips, or is your wallet blocked?

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 22, 2021, 12:10pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/8 "2021-03-22T12:10:30Z")

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![image](https://global.discourse-cdn.com/brave/original/3X/d/c/dc4b2fb85980cb13a842fd18ebed47705daa3ee4.png)

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**Author:** ![Menno](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Menno](https://community.brave.app/u/Menno)\
**Post date:** [March 22, 2021, 12:24pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/9 "2021-03-22T12:24:15Z")

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I think you should contact @steeven maybe he can help, or send mail to [Suspensions@brave.com](mailto:Suspensions@brave.com) maybe they can explain why this still the case.

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**Author:** ![akikazu](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/akikazu/32/75233_2.png) [@akikazu](https://community.brave.app/u/akikazu)\
**Post date:** [March 22, 2021, 12:28pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/10 "2021-03-22T12:28:02Z")

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I already contacted @steeven but no response at all.

Waiting waiting waiting again again again

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**Author:** ![structdjm](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/structdjm/32/75656_2.png) [@structdjm](https://community.brave.app/u/structdjm)\
**Post date:** [March 22, 2021, 1:41pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/11 "2021-03-22T13:41:44Z")

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did you tip yourself ?

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [March 22, 2021, 1:46pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/12 "2021-03-22T13:46:45Z")

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Your case will be reviewed in time for the next payout.

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [March 22, 2021, 1:46pm UTC](https://community.brave.app/t/my-bat-is-suspended-more-than-1-month-no-answer-no-help-from-support/220777/13 "2021-03-22T13:46:48Z")

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