# My BAT has stopped counting for almost a week now **URL:** \ **Category:** Rewards Support\ **Tags:** bug, browser\ **Created:** [August 25, 2020, 3:01am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229 "2020-08-25T03:01:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![DJAYSURVIVAL](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DJAYSURVIVAL](https://community.brave.app/u/DJAYSURVIVAL)\ **Post date:** [August 25, 2020, 3:01am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/1 "2020-08-25T03:01:56Z")
![Untitled](https://global.discourse-cdn.com/brave/original/3X/1/e/1e7f0d1f966351ac2410472ad5c3b15dcc2ab3c9.jpeg) Bat counter has stopped counting, dollar earned keeps fluctuating up and down from 0.79 down to 0.72, and ads are no longer appearing ---
**Author:** ![Chezar](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/chezar/32/87154_2.png) [@Chezar](https://community.brave.app/u/Chezar)\ **Post date:** [August 25, 2020, 5:50am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/2 "2020-08-25T05:50:27Z")
The dollars earned depends on the exchange rate BAT / $. This I would say is a normal behavior. But I have a similar problem with my BAT count on the NewTab site. My BAT counter seems to be stuck… if I open a new tab then I see a old amount of earnings… and after a few seconds it flips to the new amount. And this happens on every new tab I open. So for me it has not stopped completely but it stucks on a specific amount before the counter reloads and shows the new earnings. Quite strange 🙂 ---
**Author:** ![DJAYSURVIVAL](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DJAYSURVIVAL](https://community.brave.app/u/DJAYSURVIVAL)\ **Post date:** [August 25, 2020, 9:11am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/3 "2020-08-25T09:11:04Z")
For me, it has completely stopped Sir. This morning, my BAT dropped from 0.72 to 0.71. Counter still stacked although Brave is the only active browser i currently use everyday. But the BAT just won’t count any longer. Will the creators of the browser help to solve this issue or it will just be left unattended to? Because honestly, i was expecting a technical support team or service person to respond to my topic but you are not any of these. Are you Sir? 🙂 ---
**Author:** ![ceec](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@ceec](https://community.brave.app/u/ceec)\ **Post date:** [August 25, 2020, 9:18am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/4 "2020-08-25T09:18:46Z")
But the BAT just won’t count any longer. in july 2020 i saw sponsor images and no payments for it payments in aug 2020 is zero Chromium: 84.0.4147.135 (Official Build) (64-bit) and i dont use any vpn windows 7 solve this issue ---
**Author:** ![DJAYSURVIVAL](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DJAYSURVIVAL](https://community.brave.app/u/DJAYSURVIVAL)\ **Post date:** [August 25, 2020, 9:22am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/5 "2020-08-25T09:22:14Z")
Too bad bro 😞 I want to believe you have reported the issue but had no solution. Correct? ---
**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\ **Post date:** [August 25, 2020, 2:21pm UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/6 "2020-08-25T14:21:38Z")
Hi @DJAYSURVIVAL - we’re working this week to optimize our ad delivery. Thank you for your patience. What country are you located in? ---
**Author:** ![DJAYSURVIVAL](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DJAYSURVIVAL](https://community.brave.app/u/DJAYSURVIVAL)\ **Post date:** [August 25, 2020, 2:23pm UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/7 "2020-08-25T14:23:48Z")
Hello Sir, Thanks for your concern. But i was truly hoping that a technical support team will address my issue or perhaps help in resolving the issue but till now, no response. Maybe i should just ignore the browser and focus or go back to using my Google Chrome. It doesn’t offer any opportunity that I know of or reward but it’s more familiar than Brave. ---
**Author:** ![DJAYSURVIVAL](https://avatars.discourse-cdn.com/v4/letter/d/c6cbf5/32.png) [@DJAYSURVIVAL](https://community.brave.app/u/DJAYSURVIVAL)\ **Post date:** [August 25, 2020, 2:27pm UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/8 "2020-08-25T14:27:53Z")
I am located in Ghana, West Africa. I am very glad to hear you are working to get things back on track. Patience is my middle name so i will seat right here behind my computer and wait for things to work out like you said, Mr Seeven. 😃 ---
**Author:** ![Joycely](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@Joycely](https://community.brave.app/u/Joycely)\ **Post date:** [August 26, 2020, 8:44am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/9 "2020-08-26T08:44:54Z")
I downloaded brave on my phone. Since the time of download till now I haven’t received any BAT for the ads. It is still 0.000 BAT ![Screenshot_20200826-094556](https://global.discourse-cdn.com/brave/original/3X/7/d/7d76248cf166cb2f998321da31828d7fd7a0775a.png) How can I fix this? ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [September 25, 2020, 8:44am UTC](https://community.brave.app/t/my-bat-has-stopped-counting-for-almost-a-week-now/156229/10 "2020-09-25T08:44:57Z")
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