# Missing BAT after reinstall

**URL:** <https://community.brave.app/t/missing-bat-after-reinstall/154943>\
**Category:** Brave Rewards\
**Tags:** rewards\
**Created:** [August 20, 2020, 7:22pm UTC](https://community.brave.app/t/missing-bat-after-reinstall/154943 "2020-08-20T19:22:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![andr.ev](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/andr.ev/32/53824_2.png) [@andr.ev](https://community.brave.app/u/andr.ev)\
**Post date:** [August 20, 2020, 7:22pm UTC](https://community.brave.app/t/missing-bat-after-reinstall/154943/1 "2020-08-20T19:22:16Z")

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Hello,

Today after reinstalling my Brave desktop browser and after synchronizing to the uphold wallet I notice more than 300 BAT missing. I must clarify that before the reinstall I was already synchronized and verified to the uphold wallet, but these BAT were not being shown at the uphold balance and the reason for the reinstall was because it was suggested by someone from brave (here in the forums) as a possible solution to the problem, What can I do?.

Thanks for your help

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**Author:** ![andr.ev](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/andr.ev/32/53824_2.png) [@andr.ev](https://community.brave.app/u/andr.ev)\
**Post date:** [September 1, 2020, 9:14am UTC](https://community.brave.app/t/missing-bat-after-reinstall/154943/2 "2020-09-01T09:14:24Z")

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@steeven

Hello,

could I please get some support here?

thanks

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**Author:** ![steeven](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/steeven/32/17661_2.png) [@steeven](https://community.brave.app/u/steeven)\
**Post date:** [September 2, 2020, 1:53pm UTC](https://community.brave.app/t/missing-bat-after-reinstall/154943/3 "2020-09-02T13:53:51Z")

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Thank you for reporting! Please DM with the following information:

- Copy/paste your Wallet ID (found on `brave://rewards-internals`)
- Your OS and Brave version (first three lines in `brave://version`)
- A screenshot of your Rewards panel in `Settings --> Brave Rewards`.

This will help to speed up the troubleshooting. Thank you in advance!

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [October 2, 2020, 1:54pm UTC](https://community.brave.app/t/missing-bat-after-reinstall/154943/4 "2020-10-02T13:54:00Z")

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