# Mi saldo de BATs desapareció al verificar mi cuenta por primera vez con Uphold

**URL:** <https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801>\
**Category:** Brave Rewards\
**Created:** [February 8, 2023, 8:00am UTC](https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801 "2023-02-08T08:00:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jarto](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jarto](https://community.brave.app/u/jarto)\
**Post date:** [February 8, 2023, 8:00am UTC](https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801/1 "2023-02-08T08:00:56Z")

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Hoy he verificado por primera vez mi cuenta con Uphold y me han desaparecido practicamente todo mi saldo de BATs ¿es eso normal?  
Me han quedado menos del 10% de los que tenia.  
Muchas gracias por vuestras respuestas

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**Author:** ![SmartyAadi](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/smartyaadi/32/157036_2.png) [@SmartyAadi](https://community.brave.app/u/SmartyAadi)\
**Post date:** [February 8, 2023, 8:05am UTC](https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801/2 "2023-02-08T08:05:35Z")

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They will take upto 24 hours to show up in Uphold in some cases. Wait for 24 hours, if they don’t show up till then, raise a ticket at

> **[Brave Help Center](https://support.brave.com/hc/en-us/requests/new?request_from_search=true&ticket_form_id=360001302431)**

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**Author:** ![jarto](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@jarto](https://community.brave.app/u/jarto)\
**Post date:** [February 8, 2023, 8:32am UTC](https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801/3 "2023-02-08T08:32:02Z")

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Muchas gracias.  
Esperaré

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**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\
**Post date:** [March 10, 2023, 8:32am UTC](https://community.brave.app/t/mi-saldo-de-bats-desaparecio-al-verificar-mi-cuenta-por-primera-vez-con-uphold/467801/4 "2023-03-10T08:32:58Z")

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