# Lost my main Profile, along with bookmarks, cookies, passwords etc **URL:** \ **Category:** Desktop Support\ **Tags:** windows\ **Created:** [February 8, 2025, 4:38am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304 "2025-02-08T04:38:22Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mkovsky](https://avatars.discourse-cdn.com/v4/letter/m/90db22/32.png) [@mkovsky](https://community.brave.app/u/mkovsky)\ **Post date:** [February 8, 2025, 4:38am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/1 "2025-02-08T04:38:22Z")
_Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem._ _Delete the any text above the line separator below before posting_ * * * **Description of the issue:** **How can this issue be reproduced?** 1. I lost my main Profile suddenly after restarting the computer. 2. I have been able to locate what I hope is the correct folder: C:\Users(me)\AppData\Local\BraveSoftware\Brave-Browser\User Data\Profile 1 3. How can I restore this data back to the browser? 4. I don’t know why Profile disappeared. All the other profiles are still there. It’s possible that Profile just became overloaded with stuff - there was 600 tabs open and 1000 bookmarks etc. etc. **Expected result:** Help me please thank you **Brave Version( check `About Brave`):** **Additional Information:** ---
**Author:** ![mkovsky](https://avatars.discourse-cdn.com/v4/letter/m/90db22/32.png) [@mkovsky](https://community.brave.app/u/mkovsky)\ **Post date:** [February 14, 2025, 12:33am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/2 "2025-02-14T00:33:05Z")
Okay guys, it’s seems like noone knows how to do this. Luckily I figured it out, if anyone has the same problem you can use this tool here: > **[Chrome Bookmarks Recovery Tool](https://rongjiecomputer.github.io/chrome/bookmark-recovery/#mac)** > > Tool to recover your lost Chrome bookmarks ---
**Author:** ![stevefromhtx](https://avatars.discourse-cdn.com/v4/letter/s/6f9a4e/32.png) [@stevefromhtx](https://community.brave.app/u/stevefromhtx)\ **Post date:** [February 14, 2025, 5:06am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/3 "2025-02-14T05:06:14Z")
Same thing just happened to me except I was mid-browsing, got up to get a drink, came back, and I noticed bookmarks bar was gone. Im still signed in but everything is gone, everything. ---
**Author:** ![mkovsky](https://avatars.discourse-cdn.com/v4/letter/m/90db22/32.png) [@mkovsky](https://community.brave.app/u/mkovsky)\ **Post date:** [February 14, 2025, 5:18am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/4 "2025-02-14T05:18:44Z")
try going to settings-\>bookmarks and lists-\>show bookmarks and check _always_ ---
**Author:** ![stevefromhtx](https://avatars.discourse-cdn.com/v4/letter/s/6f9a4e/32.png) [@stevefromhtx](https://community.brave.app/u/stevefromhtx)\ **Post date:** [February 16, 2025, 12:00am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/5 "2025-02-16T00:00:25Z")
I always had that checked, never turn it off always. Bookmarks is how I organize my browsing, using bookmarks and folders to group them. ---
**Author:** ![mkovsky](https://avatars.discourse-cdn.com/v4/letter/m/90db22/32.png) [@mkovsky](https://community.brave.app/u/mkovsky)\ **Post date:** [February 16, 2025, 12:18am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/6 "2025-02-16T00:18:54Z")
A lot of people seem to accidentally switch into a new profile. If you click on the circular button in the picture you can check and see if you are using the correct profile ![profiles](https://global.discourse-cdn.com/brave/original/3X/9/9/99545f3a570d432902467448a7003d09f0555a7c.jpeg) ---
**Author:** ![system](https://global.discourse-cdn.com/brave/original/3X/1/8/182067f3480d1a5e7aea5ae3131b116ca1ef7918.png) [@system](https://community.brave.app/u/system)\ **Post date:** [March 18, 2025, 12:19am UTC](https://community.brave.app/t/lost-my-main-profile-along-with-bookmarks-cookies-passwords-etc/597304/7 "2025-03-18T00:19:17Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.