Lost BAT Even After Using Recovery Key

Brave Rewards Rewards Support
1

Greetings Brave Team,

I am writing this to inform that I have lost my 92 BAT after resetting my PC (Windows 10). I used my recovery key, but only got my pending rewards back. My Brave version is 1.28.106 Chromium: 92.0.4515.159 (Official Build) (64-bit). I hope it can get resolved soon.

Thank You,

BR4VE

2

Unfortunately, Brave does not currently support backing up and restoring wallets. your BAT is tied to your browser so connecting your browser to Uphold is the only way to have this BAT transferred over. Uninstalling Brave deletes your wallet and, in the process, the BAT that you may have earned. The recovery key process is no longer supported.

3

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