Awesome, good to hear. An excellent place to start off here is FAQ I wrote a while back. It helps explain a few things. You can see it at -Retired- PSA: User FAQ - Support & Answers
It’s not as bad as it can look. At least 50% (honestly, probably closer to 75%) of the posts/comments of people talking about having issues with Rewards are people who don’t give it enough time. Payments start around the 8th of each month and can take 2 weeks to process. We even have 2 places to look to see if things are sent out, such as Ads Payout Status Update
Yet despite us having things showing payments are still processing, we’ll get a BUNCH of people who post saying they haven’t received payment yet. All because they want it on the 8th, rather than waiting for it to send.
Then the other half gets divided from people using VPN or trying to bypass ad restrictions, changing settings, hitting the Wallet Limit by using more than 4 devices/browsers with their account, etc. The amount with actual missing payments or issues is pretty miniscule in the grand scheme of things. And as long as they write in and contact staff, payments always get handled.