# Location not working (Windows 10)

**URL:** <https://community.brave.app/t/location-not-working-windows-10/265410>\
**Category:** Uncategorized\
**Created:** [July 9, 2021, 10:26am UTC](https://community.brave.app/t/location-not-working-windows-10/265410 "2021-07-09T10:26:25Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [July 9, 2021, 10:26am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/1 "2021-07-09T10:26:25Z")

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When on google maps my location is reported incorrectly.  
[https://www.iplocation.net/find-ip-address](https://www.iplocation.net/find-ip-address) reports me as being in Scotland when I’m in Essex!

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**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [July 19, 2021, 3:31pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/2 "2021-07-19T15:31:23Z")

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I have the same problem. Works fine in all other browsers on the same marching, including IE, Edge, and Chrome. Only Braver is reporting an old location. I have tried steps from other threads, including clearing cookies and cache. Has anyone successfully solved this?

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 2, 2021, 4:48pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/3 "2021-08-02T16:48:35Z")

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Is anything happening with this?

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**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [August 2, 2021, 5:49pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/4 "2021-08-02T17:49:50Z")

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@T1M/@JimC,  
Seems like an obvious question, but can you confirm that you’re not using a VPN at this time?  
Additionally, can you tell me what your Shield settings are set to for [maps.google.com](http://maps.google.com) (check the Shields panel while on the site)?

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<div class="post-metadata">

**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [August 3, 2021, 11:20am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/5 "2021-08-03T11:20:30Z")

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No VPN - no difference if Shields are Up or Down.

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<div class="post-metadata">

**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [August 3, 2021, 6:58pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/6 "2021-08-03T18:58:06Z")

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@JimC @T1M,  
Can you please report the results of the following:

1. Do you get the same behavior if you’re using a [fresh profile](https://community.brave.app/t/create-a-new-profile-to-help-troubleshoot/190807/2)?
2. Either way, when you go to maps and it gives the incorrect location, can you please open up the dev tools console and share a screenshot any output here? `Menu --> More tools --> Developer tools --> [Console]`

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<div class="post-metadata">

**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [August 3, 2021, 7:58pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/7 "2021-08-03T19:58:09Z")

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Here are the two screengrabs. Chrome is correct, Brave is not

 ![ChromeVersion](https://global.discourse-cdn.com/brave/original/3X/b/e/bef2a37fa64bf75a7b58c21701f79058ad9dae9e.jpeg)  
 ![BraveVersion](https://global.discourse-cdn.com/brave/original/3X/7/c/7c5caa617f054c2ec4fffb186c5622e1a645fb5b.jpeg)

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<div class="post-metadata">

**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [August 3, 2021, 8:41pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/8 "2021-08-03T20:41:34Z")

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@JimC,  
Can you please try testing this with all of your extensions disabled and/or with a [fresh profile](https://community.brave.app/t/create-a-new-profile-to-help-troubleshoot/190807/3) as suggested earlier?

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<div class="post-metadata">

**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [August 3, 2021, 10:00pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/9 "2021-08-03T22:00:56Z")

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No change - here is a screenshot with new profile -

 ![New profile - all extensions disabled](https://global.discourse-cdn.com/brave/original/3X/1/2/125e120d24dd548eabf57ed5699bcf91f42a2f02.jpeg)

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<div class="post-metadata">

**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [August 3, 2021, 10:18pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/10 "2021-08-03T22:18:25Z")

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What does [https://www.gps-coordinates.net/my-location](https://www.gps-coordinates.net/my-location) show?

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 4, 2021, 8:51am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/11 "2021-08-04T08:51:56Z")

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Makes no difference if Shields Up or Down and I’m not using a VPN

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 4, 2021, 8:56am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/12 "2021-08-04T08:56:00Z")

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Google Maps say my location could not be determined.

 ![image](https://global.discourse-cdn.com/brave/original/3X/4/8/487243f27dd7f2182655df320256e93119d511b7.png)

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 4, 2021, 8:57am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/13 "2021-08-04T08:57:59Z")

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“What does [https://www.gps-coordinates.net/my-location](https://www.gps-coordinates.net/my-location) show?”

 ![image](https://global.discourse-cdn.com/brave/original/3X/9/a/9a44b7e69c74916be49e51c0af6af77f5c47014e.png)

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 4, 2021, 9:02am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/14 "2021-08-04T09:02:59Z")

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My Dev tools console show this.

 ![image](https://global.discourse-cdn.com/brave/original/3X/d/e/dee7d01406887c8e988a1f4dfbb84ab81cae894b.png)

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<div class="post-metadata">

**Author:** ![fanboynz](https://avatars.discourse-cdn.com/v4/letter/f/3be4f8/32.png) [@fanboynz](https://community.brave.app/u/fanboynz)\
**Post date:** [August 4, 2021, 10:10am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/15 "2021-08-04T10:10:10Z")

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Can you try Brave beta via `https://www.brave.com/beta` I just tested in a clean Brave beta profile (and release). @T1M @JimC

 ![whereami](https://global.discourse-cdn.com/brave/original/3X/4/d/4d56ec9d7ef363fa14e20804e82d3689e0a9c0ae.png)

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<div class="post-metadata">

**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [August 4, 2021, 6:18pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/16 "2021-08-04T18:18:58Z")

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Just downloaded Win64 bit - made no changes, no imports, no add-ins. Did not even specify the default browser. Went to [map.google.com](http://map.google.com) and the map pulled up in my area (80104 zip code) with NO my location dot. As soon as I hit the location finder button and allowed location access, got the same location error - which is in the 92078 area code where I lived until 2 months ago.

 ![BraveBeta capture1](https://global.discourse-cdn.com/brave/original/3X/c/5/c503ab3e44d2351ab8b9207eb4f30d2c489f7861.jpeg)

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<div class="post-metadata">

**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [August 4, 2021, 7:00pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/17 "2021-08-04T19:00:08Z")

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@JimC,  
Thank you for testing and we will keep digging into this. However, I do notice that your Menu button is showing an `Error` message there – can you try going to `Menu --> About Brave` and see if the updater runs and/or what the error is?

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<div class="post-metadata">

**Author:** ![T1M](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@T1M](https://community.brave.app/u/T1M)\
**Post date:** [August 5, 2021, 8:51am UTC](https://community.brave.app/t/location-not-working-windows-10/265410/18 "2021-08-05T08:51:04Z")

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I also tried the beta version and it made no difference.

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<div class="post-metadata">

**Author:** ![JimC](https://avatars.discourse-cdn.com/v4/letter/j/ba8739/32.png) [@JimC](https://community.brave.app/u/JimC)\
**Post date:** [August 19, 2021, 9:19pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/19 "2021-08-19T21:19:36Z")

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I think I have resolved this issue - I noticed that Window Cortana was showing weather at the same location as Brave was listing. (my former address) - once I changed my location in my Microsoft Account, both now seem to actually use my location for data.

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<div class="post-metadata">

**Author:** ![Mattches](https://sea1.discourse-cdn.com/brave/user_avatar/community.brave.app/mattches/32/25189_2.png) [@Mattches](https://community.brave.app/u/Mattches)\
**Post date:** [August 19, 2021, 9:26pm UTC](https://community.brave.app/t/location-not-working-windows-10/265410/20 "2021-08-19T21:26:57Z")

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@JimC,  
Thank you for checking that. @T1M can you test and see if your system and/or “Cortana” are set accurately?

[Next page](https://community.brave.app/t/location-not-working-windows-10/265410.md?page=2)
